Good but the systems were a mess - Member Support Specialist LendingClub Employee Review

nice office and learned a lot

did not get to work too cross functionally

Great office perks, including free Andytown coffee in the San Francisco office. Flexible hybrid work schedule. Summer Fridays and a week off during the holidays. Free lunch during quarterly PI Planning events. snacks in the office. AI tools that can help improve productivity. on-site gym, though a fitness reimbursement option would be more practical.

Timesheets and project code tracking are unnecessarily burdensome. Frequent Okta authentication interrupts productivity. PI Planning lacks clarity, making meaningful planning difficult. Getting access to systems and tools can be confusing and slow. Wikis are disorganized, outdated, and often inaccurate. High turnover and frequent org changes create instability. Unfriendly behavior is often tolerated and sometimes rewarded. Heavy reliance on contractors and offshore teams can slow communication. * Too many competing initiatives leave little time for proper testing.