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LensCrafters

Part of Luxottica

Is this your company?

Don't Drink The Kool-Aid - Retail Manager LensCrafters Employee Review

1.0
Mar 7, 2010
Recommend
CEO approval
Business Outlook

Pros

There are very few good things about working at Lenscrafters. As mentioned before, you get a free pair of eyewear on your anniversary. The health insurance is good. You do gain a basic knowledge of optics.

Cons

Company's C2 cultural belief shift is a joke. Basically, they paid consultants to dream up these cultural beliefs that employees are suppose to embrace and be empowered by. If you can't think for yourself, it shouldn't be a problem for you. Sales and profits are down, so hours are routinely cut for full time hourly employees. The review process is terrible. If you score less than a 3, you will receive a 5% pay decrease. I was there for nearly three years and never received a raise. This is not an employee friendly company. If you are not a "game player" by nature, this is probably not a good fit for you.

Explore other reviews about LensCrafters

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with a flexible schedule

Cons

Busy work during slow times

4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Experienced staff Newer equipment Able to choose music to listen to while in the lab Certification opportunities

Cons

Very tight window for expected time on certain in-house jobs. Lab no longer at the Monterey location. Steep learning curve.

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