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Liberty Mutual Insurance

Engaged Employer

Not a Good Place to Work - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
Aug 18, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Co workers work together very well.

Cons

Work life and personal life balance is horrible. As and adjuster, 10 and 12 hour days are common every single week. Older employees are not appreciated. Management does not recognize a job well done. We actually have paper files now. Haven't worked paper in 14 years. Too many user ids and passwords for the mutiple systems you have to work in to just get one claim handled.

Explore other reviews about Liberty Mutual Insurance

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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