3.0
Oct 30, 2008
Former employee
Cumming, GA
Recommend
CEO approval
Business Outlook
Pros
If you are looking for a place to learn the Insurance Industry- this is a great place to start. It gives the new staff a great foundation to learn property, casualty and customer service. In addition, Liberty Mutual has once of the best benefit packages in the industry.
Cons
The downside is that the communication from upper management is poor. By the time messages are delivered to the front line the message is floating in the offices as rumors. This reduces production and increases poor employee morale. Liberty talks alot about treating people with respect , but, the management does not always treat their people with respect- they appear to be overworked and confused.