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Liberty Mutual Insurance

Engaged Employer

Not a good company unless you are white and young - Account Executive Liberty Mutual Insurance Employee Review

1.0
Aug 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Good bonus structure and only need to work 37.5 hours a week. Benefits are decent but not the best in the industry.

Cons

Lack of diversity across age groups and minorities If you are young and white you will do well however. In 2017 Liberty Mutual kicked off a company wide diversity campaign in an attempt to promote diversity. At the same time, reorganized commercial insurance and laid off many positions and did not offer job replacement for any of the minorities that were let go. If you are white, young and educated you will have preferential treatment.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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