Sales Manager - Anonymous employee Liberty Mutual Insurance Employee Review
3.0
Feb 1, 2018
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
The company made great efforts to involve people from different departments for strategic planning. Good knowledge acquired on this experience.
Cons
Technological issues were not recognized by the company, customer service was highly affected, at the end, employees were blamed for lack of service attitude
Liberty Mutual Insurance Response
8y
We appreciate you spending some time writing down your thoughts. We work hard to provide an open, positive work environment that employees can be proud of. We always welcome opportunities for improvement. Thanks again for sharing.
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Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster.
Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away.
The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist.
In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.