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Liberty Mutual Insurance

Engaged Employer

Insurance sales advisor - Insurance Sales Agent Liberty Mutual Insurance Employee Review

1.0
Mar 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Co-workers, dress code, benefits and the cafeteria. They pay for your licenses... they have a training class every month because the turn over is horrible.

Cons

Total grind. The call quality is garbage... a shadow of what it used to be. Best place to work ever 5 years ago! Just changed the comp plan, and totally screwed over the workforce. Wait a year, till all the top producers leave and they change the comp plan back; then apply. Not competitive in the market place at all.

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Liberty Mutual Insurance Response
8y
Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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