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Liberty Mutual Insurance

Engaged Employer

Interesting work, never know if your job will be there in the morning - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
May 15, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company does interesting work with insurance and other innovations; feels good to help the customer in an ethical way while running a business

Cons

Constant org changes make it difficult to know if you will have any significant future with the company

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Liberty Mutual Insurance Response
8y
Hi there, we always appreciate hearing from our long-standing employees. I am sorry you’re feeling uncertain about the future. We know how important a sense of job security is to feeling engaged and motivated at work. We do believe that change must be the new normal if we are going to keep up with customers’ shifting needs. Though, we may not be completely free from change, we can be better prepared to adapt to and find opportunities when change occurs. We promise to stay focused on creating an engaging and inclusive workplace environment, where employees feel valued and empowered. - Melanie

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CEO approval
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Pros

Work life balance, benefits, friendly people that want to see you win

Cons

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1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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