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Liberty Mutual Insurance

Engaged Employer

Liberty ups and down. - Loss Prevention Consultant Liberty Mutual Insurance Employee Review

3.0
Apr 14, 2009
Recommend
CEO approval
Business Outlook

Pros

There are opportunies to move between departments and other locations. On-going training is encourage. However with recent changes (downsizing) the opportunities are less. Accumalation of vacation time (flex time) is acceptable, however, the ability to use it not a positive.

Cons

Because of recent changes there is increased pressure by management to track performance which can be distracting to completing assignments. The company does not communicate pending changes. You can walk into the office and are told things are changing - now, your desk is moving; co-workers are gone. Work load balance is unevenly distributed, some consultants are overwhelmed and others are struggling to get work. Work life balance is difficult inspite of their encouragement to take the time off, you have build up a "reserve" of service hours otherwise you will get behind and never catchup.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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