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Liberty Mutual Insurance

Engaged Employer

Great Company to work for!! - Auto Claims Adjuster Liberty Mutual Insurance Employee Review

4.0
Jun 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Management listens to problems, pay is pretty good for the area. Company helps with employee development (i.e designations, tuition reimbursement), plenty of opportunities for growth

Cons

Management has their favorites. Management listens to your concerns however hardly implement any employee suggestions and wonder why things don't work well. There is so much work to do, maybe too much.

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Liberty Mutual Insurance Response
7y
Thanks for your review. Glad to hear you're satisfied overall! If you feel you've observed unfair behavior, you may want to call our Compliance Helpline for guidance. Feedback helps us to improve, so thank you for sharing.

Explore other reviews about Liberty Mutual Insurance

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

* Good management/communication with management * Good benefits * Good work-life balance

Cons

* Salary is relatively uncompetitive measured against experience

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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