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Liberty Mutual Insurance

Engaged Employer

Pay, benefits, and work/life decreasing - Senior Sales Representative Liberty Mutual Insurance Employee Review

1.0
Apr 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Mostly inbound lead sources, a/c, 37.5 hour work week (though management will try to connive you into 40)

Cons

Executive management constantly trying to get more production and outputs out of sales team, though inputs and leads are declining, and pay per output is declining. This is resulting on an increasingly stressful work culture, less promotion opportunities, and constant talk of cuts in pay plans. Middle management seems content to let sketchy sales practices persist, as long as they are benefiting from an increase in policy count.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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