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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Great place for men, not women - Insurance Advisor Liberty Mutual Insurance Employee Review

      2.0
      May 31, 2019
      Insurance advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing benefits and a lot of control over your schedule.

      Cons

      They promise you will make 100k. The majority don't and a lot of the ones who do cheat and risk loosing their license. Management finds indirect ways of telling their employees to cheat to boost their sales. Definitely a boys club. There are a lot of men in supervisor positions. Many of whom feel entitled to hit on the women the work with and make comments about their body, sexual life, etc. I had four situation that I reported, none were handled or resolved. The men treat other men great. The men treat the women who are okay with getting on board with their boys-club band wagon well. If you are a descent looking girl it is hard to feel comfortable in Liberty's call center. I work in the Florida call center. The Texas call center was sued for sexual harassment last year.

      avatar
      Liberty Mutual Insurance Response
      7y
      Thank you for this review. We’re concerned to hear this was your experience. We take allegations of harassment, discrimination or retaliation seriously and do not tolerate unethical business practices. It’s important to us that all our employees feel empowered to bring their authentic selves to work. We encourage you to reach out to us offline, so we can investigate this further.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jul 3, 2026
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, benefits, friendly people that want to see you win

      Cons

      The expect you to work independently, which is good and bad

      1.0
      Jul 2, 2026
      Worker compensation claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Generous 401k match

      Cons

      Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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