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Liberty Mutual Insurance

Engaged Employer

Good pay, high stress, dirty insurance company - Workers Compensation Claims Adjuster Liberty Mutual Insurance Employee Review

3.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Good starting pay for recent graduates, fast advancement

Cons

High stress- there is never a single second where there isn't something that has to be done yesterday, the amount of work which you are expected to do in a single day is insane. If you take a day off or vacation, you have to work a ton of overtime to get caught up. It is a dirty insurance company (all of them are), you are expected to find ways to save money even if it means screwing over the customer.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

2
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