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Liberty Mutual Insurance

Engaged Employer

Overworked and underpaid. - Field Counsel Liberty Mutual Insurance Employee Review

1.0
Feb 10, 2014
Recommend
CEO approval
Business Outlook

Pros

It's a job. Good for entry level, as you will get experience.

Cons

Little to no upward mobility. The structure for in-house counsel is such that they have low grade attorneys working the majority of small value cases. So as you get experience, unless someone quits or dies, you don't get promoted up the pay scale. Pay is a joke compared to outside counsel, and there are no incentives...so it's all stick and no carrot. You can save the company thousands and millions, but you'll never directly benefit from it. There is no reward system because you are not generating profit...you are overhead. You will work as many hours as you can possibly stand in order to keep up with the required reporting and deadlines. Adjusters will be emailing you on the weekends and at midnight, as they are just as overworked. Your billable requirements are similar to outside counsel, and you will never have time to take a vacation.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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