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Liberty Mutual Insurance

Engaged Employer

Great place to start, but bureaucratic. - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
May 17, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunity if starting career. Strong training, opportunity for advancement, good pay and benefits and talented co-workers. Financial strong and competitive company.

Cons

Bureaucratic with a focus on process and internal communications. Satisfaction and advancement at higher levels is dependent upon the ability and influence of direct managers and access to upper managers. Will need to sacrifice work/life balance if there is a desire to advance.

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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