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Liberty Mutual Insurance

Engaged Employer

Rough Start...Management frowns having to train new hires - Legal Secretary Liberty Mutual Insurance Employee Review

3.0
Apr 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Set hours 8:30 am - 5pm. Weekends off. No overtime required. One hour lunch. Pension and 401k. Great benefits. Annual Bonus based on performance. Vacation Package.

Cons

Basically I wished I never quit my previous job. My Manager was not friendly at all. All the co-workers complained about the work environment and even spent our hour lunch complaining from Day 1. If I had I talked to the employees before accepting the position I would have never taken the job. If your sick you have to call in advance 24 hours otherwise you will get a mark in your file. After 3 total you get terminated. No down time...basically a work horse from the time you start work until the end of the day. Maybe other offices within Liberty Mutual are more geered at employee morale.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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