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Liberty Mutual Insurance

Engaged Employer

Excellent work-life balance - Consultant Liberty Mutual Insurance Employee Review

4.0
Jul 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Great environment to work at, very understanding managers, great colleagues, excellent work life balance. Excellent 401K program if you work more than 1 year. Cheap insurance coverage. Good onboarding experience. Good system in place to install software on computers. The leadership seems very determined to get feedback and makes changes. You sometimes get free tickets to the Seattle Mariners and Sounders games. Managers are transparent in communications to and from leadership. Fantastic leave policies starting from the first year itself. Rewards system is very good (the ability to redeem rewards for gifts).

Cons

The Seattle teams are just building up their technical skills, so compensation for technical employees is lesser than the market standard. Technology wise, the company is still lagging behind and is slowly playing catch-up. TV's in every floor show just CNN and use only one-third of the screen - quite pointless. The free wi-fi is very slow. Having different cube sizes based on grade levels is quite demoralizing to junior employees. Lots of IT security restrictions in place. You cannot work on a computer besides your work laptop - you cannot log in from home on your personal workstation. I found the work I do a bit boring (but that's just a personal opinion).

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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