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Liberty Mutual Insurance

Engaged Employer

Stable but very stressful, with good chance of being laid off if you do well - IT Analyst Liberty Mutual Insurance Employee Review

3.0
May 3, 2010
Recommend
CEO approval
Business Outlook

Pros

Strong process potential Good communication across company departments - goals and vision Stable job if you get to remain with the company Interesting coworkers with heart Decent pay and decent benefits Strives to be industry leader with potential - Insurance sector

Cons

Strong process inconsistently applied Poor communication between upper mgmt to middle mgmt to line mgmt Many high achievers and talented professionals are laid off to restructure cost Performance reviews are fairly useless Decreasing pay and decreasing benefits Job and project integration/progress looks much better on paper than in real implementation Unnecessary stress at work across multiple departments due to avoidable process churn, carelessness, and inadequate resources

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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