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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Fun People, Realistic Expectations...and Insurance - Software Engineer Liberty Mutual Insurance Employee Review

      4.0
      Oct 21, 2022
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good for a non-tech company. Everyone is nice. I never work overtime. 100% remote. Lots of room to move up(con of too many high positions not doing anything). Tech stack can be fairly modern. Access to development tools is much easier than other Fortune 100 companies I've been at. Easy to look smart and they don't expect an unreal amount out of you. Managers I've worked with have all taken my input as a professional and not pushed back. Match 401k and pension after a few years. Lots of random choice benefits.

      Cons

      Out of pocket for insurance is too high for a family, even the new one for 2023. I also would love a wellness incentive, like money off insurance for not smoking or proving you do 150 minutes of exercise a week, or a stipend for gym/peloton/something like that. Interview process took months. Insurance can be a dry product to work on and tons of info is stored in team members' heads. Too many directors of "who knows" on the business side working with tech that could just be business analysts or something similar embedded on the team. They vocally embrace diversity and inclusion, but 90% of people are white dudes, I think that has to do with being based out of New England where that is what most people are.

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      Liberty Mutual Insurance Response
      3y
      Thank you so much for a taking a few minutes to leave us your valuable feedback here. We are committed to strengthening our inclusive workplace so everyone can grow and thrive and can build a career here. We know how important diversity is to our overall success and we’re committed to continued progress in these areas. Additionally, your feedback on our benefits will be shared appropriately. Thanks again.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jul 3, 2026
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, benefits, friendly people that want to see you win

      Cons

      The expect you to work independently, which is good and bad

      1.0
      Jul 2, 2026
      Worker compensation claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Generous 401k match

      Cons

      Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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