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Liberty Mutual Insurance

Engaged Employer

Forced Return to The Office - Anonymous Liberty Mutual Insurance Employee Review

1.0
Apr 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and really interesting projects.

Cons

New CEO is a typical white, male, millionaire, fragile-ego executive who is out of touch with the employees. Implementing old school policies that make the company start to look like Amazon. Used to be a great place to work. Every year they announce some new thing that they’re taking away from employee benefits, while continuing to raise rates. The latest is forcing us all back into the office after 3 years of working from home. A decision made by people in offices, while they force everyone else to sit shoulder-to-shoulder at tables and cubicles with barely any walls. Try taking back-to-back meeting calls with your two neighbors doing the same. The company’s leadership is completely out of touch with the employee base. It seems clear that this decision is to appease the ego of the new CEO, or to compel employees to voluntarily quit so they can cut costs and not pay anyone off. At best, it’s an insensitive decision, but could even be predatory. This is a company and CEO who operate with no integrity or care for employees.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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