employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Senior Leadership is terrible - Anonymous employee Liberty Mutual Insurance Employee Review

1.0
Jun 1, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's hard to think of anything positive to say at this time. It is no longer a "best place to work."

Cons

Liberty implemented return to work, which is mandatory for anyone within 50 miles of select offices. The policy itself and how it has been communicated is not in line with the values that Liberty says they hold dear (put people first, be open and transparent, do the right thing). I was promised a remote position and instead I am now expected to go into the office twice per week or risk termination. Everyone I actually work with and collaborate with works in other offices, so it is entirely pointless.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

1
See reviews by: Helpful|Rating|Date|All