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Liberty Mutual Insurance

Engaged Employer

Depends on area you are in most good culture overall - Human Resources Liberty Mutual Insurance Employee Review

3.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Overall amazing couture and good people to work with. Good benefits and time off. Work life balance is good. There are so many good things about Liberty!

Cons

Certain departments have undergone major reorganization and admitted in town halls that they were not smart with some of their spending. As the re orgs and impacts keep happening you see leaders going on retreats, the executives still getting their bonuses. While you watch other P&C companies take away the travel across the board and reduce those costs instead of having multiple lay offs. It’s hard to watch and you could hear that you’ll be impacted within the next year.. and it just hangs over you until they announce who. The industry took a hit and I think everyone understands that, but to the employee who’s been impacted while talking to a leader who’s at a resort meeting is hard to swallow. But it’s still overall a good culture in most parts of the business.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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