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Liberty Mutual Insurance

Engaged Employer

Do not work here - Senior Claims Administrator Liberty Mutual Insurance Employee Review

1.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

None. Poor salary. Horrendous management.

Cons

Poor salary. Politics. No care for employees health or mental health in particular. 7 claims a day as a target but in reality doing close to 40 claims a day. No lunch, work late and no thanks for it. Horrendous backstabbing culture. Bosses who interview for promotions just pick their favourites and everyone else gets screwed over. DO NOT ACCEPT A JOB HERE.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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