Lifetouch Wine and Dined Olan Mills Employess Just to Close 266 Studios a year Later! - Anonymous employee Lifetouch Employee Review

1.0
Feb 2, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I dont have any Pros about this company!! Other than some of there Tech support people I talked to while in the studio that was super nice and knew what they were doing.

Cons

I however have many Cons, This company knew excatley what they were doing when they bought out Olan Mills Company They Wined and Dined all the District and Area Managers and other top hands for Olan Mills knowing that they were going to Screw them a year later. They got the company they got the workers and now all they had to do is get THE CUSTOMERS!! When they did that BOOM they closed 266 Olan Mill studios down and let go all the employees that worked for those studios including a large percent of District Managers that had well over 20 plus years with Olan Mills Not a Thank you, Not a sorry, But this is your last day........ And all through a Conf Call Line that your line was Muted so you could not reply to what they said REAL CLASSY!! Ask yourself can you have Job Security with this company I think not.

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5.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

This was a great place to work. Really lovely people. Very much felt like a team. Management was accessible and everyone was willing to answer questions.

Cons

None. Except the internet was always going out.

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Sales Team. Remote based position.

Cons

-Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

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Lifetouch Response
1d
We appreciate you taking the time to share your experience and feedback. We're glad to hear you enjoyed working with the sales team and valued the flexibility of a remote-based role. We also appreciate your candid comments regarding leadership communication, operational challenges, equipment, employee retention, and the recent workforce reduction. We understand that organizational changes can have a significant impact on employees, and we recognize the importance of handling these situations with professionalism, transparency, and compassion. Feedback like yours is valuable as we continue evaluating how we support our teams, invest in our people, and adapt to the evolving needs of our customers and employees. We are committed to fostering an environment where employees feel informed, respected, and heard. Thank you for your contributions during your time with Lifetouch. We wish you the very best in your future endeavors.
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