A company that cares and a product you can get behind - Anonymous employee Lifetouch Employee Review

4.0
May 8, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the best things about Lifetouch is employee-ownership in the form of ESOP. While this provides an amazing retirement benefit, it is really about having a vested stake in a business that you truly care about. Everybody has the ability to impact both the short AND long term success of the organization and, being privately held, we don't live and die by our quarterly results. It is also an organization filled with some of the nicest, most genuine people you will ever meet who are truly passionate about our industry and product. It's easy to fall in love with a photography company whose core focus is capturing invaluable memories. The amount of philanthropic work and money the company donates to the communities it serves is truly remarkable (think Target, they just don't advertise it).

Cons

The industry is complex and changes rapidly, but this is offset by the fact that you are working for a highly respected leader in the photography space. Lifetouch's corporate structure can be challenging to navigate as a newbie. It takes awhile to learn the ropes, but once the light bulb turns on you realize what an amazing place it truly is. The company is also fiscally conservative, which means you don't always have the newest and the best of everything. That being said, they do invest where it makes sense (and, to be honest, this strategy has helped the company stay in a very strong financial position compared to competitors).

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

avatar
Lifetouch Response
3mo
Thank you for sharing your experience with us. We are happy to hear that the schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Sales Team. Remote based position.

Cons

-Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

avatar
Lifetouch Response
2d
We appreciate you taking the time to share your experience and feedback. We're glad to hear you enjoyed working with the sales team and valued the flexibility of a remote-based role. We also appreciate your candid comments regarding leadership communication, operational challenges, equipment, employee retention, and the recent workforce reduction. We understand that organizational changes can have a significant impact on employees, and we recognize the importance of handling these situations with professionalism, transparency, and compassion. Feedback like yours is valuable as we continue evaluating how we support our teams, invest in our people, and adapt to the evolving needs of our customers and employees. We are committed to fostering an environment where employees feel informed, respected, and heard. Thank you for your contributions during your time with Lifetouch. We wish you the very best in your future endeavors.
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