Indianapolis HUD Call Center - Customer Service Representative Lockheed Martin Employee Review

The position is a secretary and has little to do with the actual mortgage. Mostly taking complaints and getting complained on because you don't help. However, you are there to take complaints (not help) and phone messages for HUD. You will also handle calls for most parts of HUD that having nothing to do with the position you are hired for and when you cannot find the person or have any knowledge of what to do with caller, management (Lockheed) will give you a poor performance review. Dead-end position if you want to move up. Don't waste time unless you really need a job. The stress is bad. Compensation starts at $17/hr.