A good place to get the bills paid - Staff Analyst Lumen Employee Review

3.0
Jun 1, 2011
Recommend
CEO approval
Business Outlook

Pros

lots of different types of work to do, easy to transfer internally, benefits pretty good with wireless and other. Flexibility work schedules

Cons

Not alot of competence on the leadership front. For the past 3 years really hasn't been a vision and direction.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1w
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Company provided vehicle Company provided devices Team collaboration You call the shots for vendor oversight If you don’t like it, you have a say Managing without employees Growing exponentially = future opportunities Hybrid work

Cons

Process of equipment repair/replace M-F on call Narrow vendor selection list Lazy techs & difficult techs

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