Worst. Company. Ever. - Anonymous employee Lumen Employee Review

1.0
Apr 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want to be yelled at on calls repeatedly for their terrible leadership being blamed on you, this is the place for you! If you want micromanaging and lots of condescending rude comments, this is the place for you. If you want people talking behind your back and working to get you fired when they’re on your team, this is the team for you!

Cons

Layoffs every year. Nonstop. Every year you try to find prior contacts, and they’ve been wiped from the system. Terrible management. Don’t want to help and will throw you under the bus. Blame you for everything. Yell at you. Rude comments. Catty behavior. They’ll isolate you, and they'll act as if you’re the problem. The entire upper management needs to wake up. They lead by bullying you rather than teaching and growing team. Lots of work. Zero pay to show for it. Understaffed, but you’ll work multiple roles. When you speak up, they try to fire you. It’s very retaliatory. This place is doomed to fail because they’re selfish and greedy. They don’t want to grow others. Very, very mean people. From director to senior director to VP, etc. Fake and nasty. Many incompetent people with decades years of experience.

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Lumen Response
1y
Thank you for taking the time to write a review. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We wish you all the best with the next step in your career,

Explore other reviews about Lumen

5.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

good env team is good

Cons

nothing there is a con team is good

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Lumen Response
7mo
Thank you for sharing your experience with us. We value your input. We're glad to hear that your team has given you a positive experience! We're happy to have you on board with us, you help us succeed together.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

Cons

No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

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Lumen Response
2w
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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