Impressive Culture and Team - Customer Experience Team Lead Lyft Employee Review

5.0
Sep 13, 2017
Recommend
CEO approval
Business Outlook

Pros

The culture cannot be beat! Core values are a way of life and not just something that looks good "on paper." Also, the wellness benefits are offered from day one of employment!

Cons

This is not a con for Lyft, but affordable monthly downtown parking is a challenge to locate. However, Lyft provides employees with parking credits AND Lyft credits which is awesome! Lyft is not currently available in my area so I am commuting until I can relocate closer to Nashville and, therefore, I cannot take full advantage of these credits (yet).

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5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunities for career growth

Cons

Understaffed: not enough people to deliver on roadmap

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make over $100 per day most of the time and you meet some nice people for the most part.

Cons

They stop paying you what you earn out of nowhere, then play dumb about it. All reps are Indian and very dismissive. The in app gps glitches constantly and sends you everywhere via the interstate, which forces you to spend more on gas. Riders make things up to get a free ride, which leads to the driver getting deactivated.

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