Lyft Reviews | Glassdoor

Lyft Reviews

Updated February 20, 2019
331 reviews

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4.2
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Lyft CEO Logan Green
Logan Green
249 Ratings

Employee Reviews

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Pros
Cons
  • "Wear and tear on the car isn’t fun" (in 90 reviews)

  • "Outlandishly unfair driver rating system in comparison to the passenger" (in 72 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (30)

    "UpLYFTing Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate People Business Partner in Nashville, TN
    Current Employee - Associate People Business Partner in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    Employees value one another and work together as one team to accomplish goals and drive results as we support our internal and external customers. Work/life balance, great benefits, empowering culture, innovative and creative co-workers working alongside you - and the ability to truly partner to create and influence and leave your mark - just to name a few!

    Cons

    Lyft is located in downtown Nashville, parking is available and traffic can be heavier at times, something to consider

    Advice to Management

    Continue what you are doing - continue to empower and upLYFT your employees and our customers to reach out fullest potential and drive creative solutions.


  2. "Great flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft part-time (More than a year)

    Pros

    Opportunity to meet new people.

    Cons

    The ride payments could be higher.

  3. "Working with lyft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Coordinator in Los Angeles, CA
    Current Employee - Transportation Coordinator in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (More than 5 years)

    Pros

    The ease of a flexible schedule

    Cons

    Long hours and making money is harder now than three years ago

    Advice to Management

    Have a better support staff.


  4. "Great management, good company, perks/benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in New York, NY
    Current Employee - Recruiter in New York, NY
    Recommends
    No opinion of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    - flat org, no egos
    - great opportunity for growth
    - bandwidth, manager always checks in to see if you are overwhelmed or need help
    - close with lead/management = great opportunity for both parties to grow together and learn from each other, hands off but there when you need
    - mgmnt always has your best interest in mind and will fight for you
    - mgmnt goes out of her way to bring culture to office, she genuinely cares about her team
    - Qly offsites!

    Cons

    - none that i can think of


  5. "Great work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Associate in Nashville, TN
    Current Employee - Customer Experience Associate in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (More than a year)

    Pros

    - Benefits
    - Accepting/diverse work environment
    - Ability to learn about technology and geofencing

    Cons

    - Harder to move up/get promoted


  6. Helpful (3)

    "Fantastic vision and energetic leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Current Employee - Product Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    -Huge opportunity for impact all across the company
    -Great blend of product leadership expertise from Goog/FB and operational expertise from transportation behemoths.
    -The person sitting next to you really wants to be there and generally believes in the vision.

    Cons

    -Hyper growth has lead to kingdom building and posturing amongst head butting executives.
    -Your experience may vary by organization. The major levers of the business are allocated resources that some groups see pulled.

    Advice to Management

    You have done an outstanding job managing growth at such a breakneck speed. Double down on your culture investment - this is a huge part of what brings the vision together amidst the noise of scaling the business and the rideshare market.


  7. Helpful (2)

    "Idealistic startup that doesn't feel that small"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lyft full-time

    Pros

    Solid PM, data, and eng orgs

    Health insurance not bad, Lyft credit is good

    Generally good execution and things move fast

    Lots of experienced leadership joining from other companies

    Cons

    Feels penny smart and pound foolish: No 401k match, low salary compared to other companies

    Focus on feelings and sentiment over practicality and quality (ie things like car quality)

    Not sure what the local teams do and why we have so many of them. People get defensive when this is asked. It's not like we are managing different countries with different cultures, this is cities in the same country.

    Not a fun environment. I don't see many people hanging out at work. It feels super politically correct and sjw.

    Supporting functions like marketing and ops aren't that good

    Advice to Management

    Pay at the top of the market or at least close to it. SF is a competitive market.

    What's the next thing? Ride share in the US is nearly saturated. We need new verticals and adjacent businesses.

    Don't hold all hands so late in the afternoon.

  8. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate in Oakland, CA
    Current Employee - Community Associate in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Community, Perks, Big Company, Coworkers

    Cons

    Movement within the company is difficult


  9. Helpful (1)

    "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Nashville, TN
    Current Employee - Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Working for a mission to improve how we get there.

    Cons

    Fast-paced and can move more quickly without understanding.


  10. Helpful (1)

    "Recruiting Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Great people to work with

    Cons

    Low pay compared to what you need to make in this area