Lyft Reviews | Glassdoor

Lyft Reviews

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Found 354 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
91%
Approve of CEO
Lyft CEO Logan Green
Logan Green
262 Ratings
Pros
Cons
  • "Some passengers might be drunk and destroy your car(in 212 reviews)

  • "249 weekly rental payment plus 20 rides a week before you even start getting paid(in 186 reviews)

More Pros and Cons
  1. "Good values, great benefits, interesting work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than 2 years

    Pros

    Good values, great benefits, interesting work

    Cons

    Dealing with promotions is a pain

    Lyft2019-04-17
  2. Helpful (2)

    "Good company, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enterprise in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyft full-time for more than 2 years

    Pros

    Excellent benefits, some smart people, genuinely looking to do good in the world, diverse

    Cons

    Terrible pay, hierarchical and awful leadership, lack of transparency and downward communication, toxic office culture (not all offices)

    Advice to Management

    Pay people well, hire smarter leaders with a proven track record (not JMac, john or Logan), go back to your roots and make the organization more flat, hire really smart people like Uber, google and fb (frequently amazed at the number of idiots that worked there)

    Lyft2019-05-19
  3. Helpful (2)

    "Do Not Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lyft full-time for more than 2 years

    Pros

    Health Coverage, Dogs in Office, Free Snacks.

    Cons

    Management is TERRIBLE, no internal promotion, unrealistic performance expectations.

    Lyft2019-05-18
  4. "Fast-paced & interesting problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than 2 years

    Pros

    - Smart people -Cool problems to solve

    Cons

    - Organizational alignment - Growing pains

    Lyft2019-05-19
  5. Helpful (2)

    "Good perks, horrible pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Associate in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lyft full-time for more than 2 years

    Pros

    Constant change and quickly growing

    Cons

    Pay is horrible. For people who have families, student loans, mortgages etc, it is barely a living wage. For a position that requires intimate knowledge of the platform and the acumen to support drivers 9 hours a day, you would think that Lyft would pay them a reasonable wage.

    Advice to Management

    n/a

    Lyft2019-05-09
  6. Helpful (1)

    "Great People, Subpar Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lyft full-time for more than a year

    Pros

    Truly some of the best people I've ever worked with. It's an exciting time for the product and the company is in hyper growth so there is a lot to do and a lot to learn.

    Cons

    Management is not the best at all levels. Transparency is extremely low for everything from high level questions about diversity all the way to personal development and reviews.

    Lyft2019-05-10
  7. Helpful (1)

    "Customer Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Associate in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lyft full-time for more than 2 years

    Pros

    Most of your coworkers are great and there to support each other, great office downtown, lots of snacks.

    Cons

    Seen as a number rather than a person by upper management. They pretend to listen to the concerns or advice by the CEAs, but when it comes to changes they typically do the opposite. Compensation was stagnant, especially with more companies moving into the area offering more money.

    Lyft2019-05-08
  8. "mgmt problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Shopper 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lyft full-time for more than a year

    Pros

    mgmt can be very effective if lower in number

    Cons

    mgmt is not effective now

    Advice to Management

    too much mgmt for now

    Lyft2019-05-09
  9. "Offer and perks are great but not able to be used."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Specialist in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lyft full-time for more than a year

    Pros

    Discounts on rides, "unlimited PTO", cell phone reimbursement.

    Cons

    Unable to take PTO due to management not wanting to cover vacations.

    Advice to Management

    Engage with employees, work along side of them not via reports and numbers.

    Lyft2019-05-05
  10. Helpful (1)

    "Progressive company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than 2 years

    Pros

    Socially and environmentally conscious, wants to do well by their users and employees, contributions are valued

    Cons

    A work in progress

    Lyft2019-04-15
Found 354 reviews