Lyft Reviews | Glassdoor

Lyft Reviews

Updated October 15, 2018
296 reviews

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4.0
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Lyft CEO Logan Green
Logan Green
222 Ratings

296 Employee Reviews

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Pros
Cons
  • "Wear and tear on the car isn’t fun" (in 81 reviews)

  • "poor rating system; inconsistent bonus system" (in 70 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (13)

    "UpLYFTing Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate People Business Partner in Nashville, TN
    Current Employee - Associate People Business Partner in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    Employees value one another and work together as one team to accomplish goals and drive results as we support our internal and external customers. Work/life balance, great benefits, empowering culture, innovative and creative co-workers working alongside you - and the ability to truly partner to create and influence and leave your mark - just to name a few!

    Cons

    Lyft is located in downtown Nashville, parking is available and traffic can be heavier at times, something to consider

    Advice to Management

    Continue what you are doing - continue to empower and upLYFT your employees and our customers to reach out fullest potential and drive creative solutions.


  2. "The highlight of my career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    - A true focus and commitment to company values, both internally and externally
    - Many opportunities for creating impact, project ownership, and career growth
    - Incredibly talented, diverse, and kind co-workers
    - Excellent transit benefits, catered meals, and monthly Lyft credits
    - Great health coverage, including mental health resources

    Cons

    - Interdepartmental communication sometimes isn't as strong as it could be
    - Better resourcing could improve team performance

    Advice to Management

    As we scale, strive to find a better balance between the top-down and bottom-up strategies that we implement to achieve business goals more efficiently

  3. Helpful (1)

    "Amazing place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Nashville, TN
    Current Employee - Specialist in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (More than a year)

    Pros

    -Atmosphere
    -Great benefits
    -Perks (employee discounts, free snacks, dogs in the office)
    -ERGs
    -Career advancement opportunities

    Cons

    -Not enough formal training opportunities for current employees

    Advice to Management

    Ongoing training can be sporadic and a little rushed which makes it difficult to retain the information presented.

    Senior leadership should also engage more with associates as motivation and to reassure them that their work is making an impact.


  4. Helpful (1)

    "You should work here. Seriously."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    My favorite things about working at Lyft are the people and the culture. I have never worked in a place that so truly embodies their values, and where you can really see them in each of your co-workers on a daily basis. Uplift others, be yourself, and make it happen are at the core of what we do and who we are, and the fact that this has remained true at the rapid growth stage we are in right now speaks volumes. Everyone is hardworking, and passionate about our mission, yet always willing to help anyone wherever they can no matter how busy they are. I couldn't ask for a better team!

    Cons

    No cons at this time


  5. Helpful (1)

    "LOVE my job at Lyft!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    One of the best cultures I've ever experienced. Tons of room for growth and direct impact. You can tell the company actually cares about its employees and customers.

    Cons

    Still in fast growth mode so some processes that don't make the most sense.

    Advice to Management

    Keep up the focus on values/culture even as the company continues to grow!


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Amazing culture, people are very valued. New ideas are valued and it's great to be part of creating the company from the ground up.

    Cons

    If you are coming from a structured environment, it can be challenging to be a part of a startup, need to be open to constant change and navigating the unknown.


  7. "Great people, fast pace, nice perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in San Francisco, CA
    Current Employee - Program Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Lyft has a reputation as a "nice" company, and the people live up to it. People here believe strongly in the mission of the company and they're really smart, but the egos aren't out of control. The company moves quickly, so it's exciting to see your work have an impact. And the benefits are pretty good: free Lyft credits, catered lunch, amazing maternity/paternity leave, dogs at the office.

    Cons

    The compensation is a bit worse than you'd get elsewhere. (Wait, no 401k match?) So you're definitely sacrificing a bit for the privilege of working at Lyft. And the flip side of the fast pace is that objectives change a lot and cause thrash.

    Advice to Management

    Keep on setting those big, audacious goals, but be more methodical about planning to achieve them. Lyft isn't a scrappy little startup anymore. It's a $15B company now, and it needs to execute like one.

  8. "Credit & Collections Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit & Collections Specialist in San Francisco, CA
    Current Employee - Credit & Collections Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Give back to the community immensely
    Clear future goals
    Full transparency with all employees
    Great team and company to work for

    Cons

    Can't think of one thing


  9. "Long Term Employee based in San Francisco"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Program Manager in San Francisco, CA
    Current Employee - Associate Program Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (More than 3 years)

    Pros

    Lyft still maintains a great culture. From employee resource groups to supported learning sessions, I feel valued as an employee. As a rapidly growing start-up, there is also ample opportunity for growth and dynamic change.

    Cons

    With dynamic growth comes issues with middle management but this is expected when growing so fast.

    Advice to Management

    Keep investing in the people team to support the rapid growth of the company.


  10. Helpful (1)

    "Office/HUB and best professional move I've made"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate in Reno, NV
    Current Employee - Community Associate in Reno, NV
    Recommends
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    * AMAZING work/life balance
    * GREAT company culture
    * This company has some of the best benefits I've ever seen
    * My management really appreciates me and lets me contribute to the company
    * As the company is growing, I get to help grow with it. There are very clear promotion and career paths laid out.
    * My office really lets me work in both a personal task driven environment as well as a team environment.
    * The staff feel like family and are very supportive of one another.

    Cons

    * Smaller market so we get things later than bigger markets (but not the companies fault)

    Advice to Management

    No matter how big the company gets, please keep the culture as it is such a gem and great thing to brag about when talking about work. The company truly shows it cares for its employees.


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