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Lyft

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Lyft

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Lyft Reviews

Updated May 26, 2023

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Found 1,633 of over 5K reviews
3.6
56% Recommend to a Friend
Lyft CEO David Risher
0% Approve of CEO

Found 1,625 of over 5K reviews

3.6
56%
Recommend to a Friend
0%
Approve of CEO
Lyft CEO David Risher
David Risher
22 Ratings

What people are saying about Lyft

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Top Review Highlights by Sentiment

Pros
  • "If you drive during prime time you can really make bank which is great for people in between jobs.(in 233 reviews)
  • "Flexible hours and fun you get to chat and listen to music all day esstenially.(in 200 reviews)
  • "It's a great way to make your car holistically useful to the community at large while making good money.(in 177 reviews)
  • "Great benefits with insurance and ride credits.(in 120 reviews)
  • "Flexible Schedule and you meet a lot of different people(in 112 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Lyft and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year

    make my own schedule🚀

    May 25, 2023 - Driver in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Scheduling flexibility so I have a great Family Work balance

    Cons

    I definitely feel we should receive a higher percentage for the fare seeing as how it’s my vehicle which I fully cover, including my own ride share insurance as well.

    Continue reading
    Be the first to find this review helpful
  2. 1.0
    Current Employee, more than 1 year

    Worst experience of my career

    Apr 13, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    • The people I've worked with are some of the smartest and humblest in my career, which has been refreshing in tech. Everyone cares about the mission (which is loosely about connecting people through transportation, but more on that in the cons). • Lyft is remote friendly, but there are some murmurs of a return to office mandate, so this might become a con this year. • There are varied and challenging problems to work on (which is a con from the business perspective, though).

    Cons

    • Leadership is easily some of the worst I've seen in over a decade of working in tech. No one knows who's leading what, there's a large disconnect between the top and the bottom of the org, decisions are made in a vacuum, people are extremely slow to react, and communication is uneven/conflicting/inconsistent. And oh, the gaslighting! • There's no focus, as leaders often chase their own pet projects that don't align well to overall business goals. • If you started within the last year or two, you've likely gone through multiple org/role/project changes that come out of nowhere. Getting traction on anything before priorities suddenly change is impossible and work you may have done over the course of a quarter is easily thrown aside and wasted. • Did I mention the gaslighting? Leaders will straight up lie to you and make you feel like you were crazy if you think or hear something closer to the truth. • Lastly, there's a mission, but is there? I can't tell you what it is anymore, but there's so much about "the mission".

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    6 people found this review helpful
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  4. 3.0
    Former Employee

    Good people, okay job, uninspiring leadership

    May 25, 2023 - Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some of the best people I’ve ever worked with. Unlimited PTO that was encouraged to use.

    Cons

    Lack of trust in leadership, and hard to see a real direction and strategy for the company. Very little in the form of actual career pathways— kind of just stay in whatever role you have.

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  5. 1.0
    Current Employee, more than 3 years

    New leadership made it abundantly clear they hate their employees

    Apr 30, 2023 - Team Coach 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people you work with are kind and very empathetic. You'll likely make personal friendships here with your coworkers and carry those outside of Lyft.

    Cons

    Leadership is evil. New leadership decided to lay off 30% of our workforce and tell those of us left we have to come back to office without an increase in pay for the next 12 months (after we've gone 15 without a raise) and no reimbursement for parking - all the while buying a new local office in the most expensive and hard to reach part of town. If you value your work-life balance or at the bare minimum want to feel valued for the hard work you're putting in, do not work here. New leadership doesn't even pretend to appreciate their hardworkers.

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    2 people found this review helpful
  6. 4.0
    Former Employee, more than 3 years

    Great people, but questionable leadership in a challenging industry

    May 5, 2023 - Technical Program Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Managers and cross-functional partners were mostly all great people to work with. Pay was competitive. Was provided with opportunities to grow and prove my skills. I had a good amount of freedom to pursue programs I was interested in.

    Cons

    The people-first culture seems great at first, but you eventually realize that it's mostly a show. Layoffs were done with little empathy, and people absolutely got the sense that leadership didn't care at all. It seems like the company was always a step (or two) behind Uber. We'd find ourselves building features or making decisions after Uber and this seemed to cause our market share to keep slipping. Health & WFH benefits could be better.

    Continue reading
    2 people found this review helpful
  7. 1.0
    Former Employee, more than 3 years

    Stay Away

    May 21, 2023 - Anonymous/Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lyft used to have a good culture before the company started doing layoffs every few months. While rideshare space is interesting, the company does not make a profit and they will keep cutting till they have only few engineers left to keep the app running or sell to private equity.

    Cons

    It is a sinking ship and at the helm are a bunch of clowns who have failed again and again. The top management should be fired. Anyone who has been on ELT in the last 3 years should be let go, they have not successfully delivered anything. The leadership team only knows one thing and that is reorg. There is a reorg every 6 months and failing leaders keep moving up and promoting their own people.

    Continue reading
    2 people found this review helpful
  8. 4.0
    Former Employee

    Bittersweet

    May 25, 2023 - Senior Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked here for over six years in three different positions. Great benefits, decent pay, and some really awesome folks work there!

    Cons

    They laid me about 1,000 other people off but the new CEO took a multimillion dollar bonus to join the company.

    Continue reading
    1 person found this review helpful
  9. 5.0
    Former Employee, more than 3 years

    Great people & culture

    May 25, 2023 - Software Engineer In Test in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company culture is great, I haven't seen any politics in 3+ years of my career in multiple teams at Lyft which is hard to find these days! In fact people are always ready to help each other. Work culture is also amazing! Lyft offers recharge days every month!

    Cons

    Due to stock price comp is reduced XXXXX times

    Be the first to find this review helpful
  10. 1.0
    Current Employee

    Flex drive puts you into debt.

    May 12, 2023 - Uber/Lyft Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Meet people of all age ranges and be their therapist as they get from A to B. Learned LYFT is worse than big pharma, FDA, judicial and all other corrupt entities promising great outcomes but truly just want all profit working for them leaving you in debt to their ridiculous standards.

    Cons

    Charging stations are not nearly as frequent OR in good standing order to charge EV effectively. The time it takes to charge vehicle is time used to just sit and recharge. Zero profit to be made of not putting 40 hour weeks, As I am now on serious debt renting this complete sham of a business. The LYFT platform itself is a joke and cannot believe people actually have success stories working for them.

    Be the first to find this review helpful
  11. 4.0
    Current Employee

    Good company to work at but poor outlook

    May 26, 2023 - Data Science Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Interesting problems Driven and friendly coworkers

    Cons

    Chaotic internal team structures Changing priorities

    Be the first to find this review helpful
Viewing 1 - 10 of 1,625 Reviews
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Lyft Reviews FAQs

Lyft has an overall rating of 3.6 out of 5, based on over 4,514 reviews left anonymously by employees. 56% of employees would recommend working at Lyft to a friend and 34% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Lyft employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lyft. This rating has decreased by -3% over the last 12 months.

56% of Lyft employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lyft 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Lyft to be culture, benefits, coworkers and the cons to be career development, management, compensation.

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Glassdoor has 4,514 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.