Lyft Reviews | Glassdoor

Lyft Reviews

Updated July 18, 2018
257 reviews

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3.8
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Lyft CEO Logan Green
Logan Green
187 Ratings

257 Employee Reviews

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Pros
  • "The hrs are really flexible and you get to meet new people the pay is pretty good also I really like it" (in 62 reviews)

  • "flexible schedule, opportunity to meet interesting people" (in 46 reviews)

Cons
  • "sometimes not worth the time due to wear and tear" (in 76 reviews)

  • "poor rating system; inconsistent bonus system" (in 69 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "UpLYFTing Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate People Business Partner in Nashville, TN
    Current Employee - Associate People Business Partner in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    Employees value one another and work together as one team to accomplish goals and drive results as we support our internal and external customers. Work/life balance, great benefits, empowering culture, innovative and creative co-workers working alongside you - and the ability to truly partner to create and influence and leave your mark - just to name a few!

    Cons

    Lyft is located in downtown Nashville, parking is available and traffic can be heavier at times, something to consider

    Advice to Management

    Continue what you are doing - continue to empower and upLYFT your employees and our customers to reach out fullest potential and drive creative solutions.


  2. "Lyft pays the bills but don't make it a full time job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lyft part-time

    Pros

    Own schedule. No boss.

    Cons

    Not a steady income. Your vehicle depreciates at a higher rate than your earnings.

    Advice to Management

    Lyft is a great job when you are in between jobs or are looking to make extra money to subsidize your income. I would not recommend anyone to make this your sole source of income or a long term job. It is not sustainable. I am grateful to them for the opportunity to make some side money. They are a far better company that Uber.

  3. "Great company for building things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Lyft has a bottom-up culture where you are expected to manage your own work and make an impact on business. employees have more responsibility compared to other companies.

    Cons

    Fast growth leads to frequent re-orgs and uncertainty.


  4. Helpful (1)

    "Great Brand, but needs more experienced managers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Lyft full-time

    Pros

    John and Logan seems to be great people! The company pushes forward thinking goals and is empathetic to it's users.

    Cons

    The leadership/management teams in some departments are very junior. Many were promoted as a result of being with the company from it's early stages and just don't have the expertise in scaling processes and programs and with managing larger teams.

    Advice to Management

    Reevaluate the leaders and managers you have in place. Determine whether they are still qualified to be in their positions with the massive growth that is happening within the company. Bring in leaders that have experience working in larger organizations or have expertise scaling startups.


  5. "Recommend to do as a part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Grand Prairie, TX
    Current Employee - Driver in Grand Prairie, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Lyft full-time (More than a year)

    Pros

    Make your own schedule, can meet some real nice people

    Cons

    Hard on your car, rating system is like judging people, you spend almost 300 on gas you have to drive all day to make good money you spend more time in your car then with family, some people find the smallest things to complain about my biggest rating I always get is my car is not clean, no I don’t run to the car wash every day I have at least 20 people in and out my car daily so they track dirt into my car and people complain about it I’m always getting trash left in my car I don’t recommend no one to do this full time I have gained over 50 pounds since I been doing this my I see my car more than I see my children some people don’t have respect for your car it can be draining driving all day in circles you can go hrs without no rides coming through you can make good money but if you providing on your own by the end of the week once gas food and all bills are paid you back to zero, car maintenance catches up with you pretty fast I get a oil change once a month I been doing it for a yr now I started off with 40000 miles I now have 150000 I’m try to get out

    Advice to Management

    Drop the ratings, help people get their car fix Instead of offering rental car


  6. "Going on 3rd Month"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lyft part-time

    Pros

    Pay , Friendly, Timing, Fun, Relaxing.

    Cons

    Amount of Rides, Slow, Heat, Traffic


  7. Helpful (1)

    "Technical recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Recruiter in San Francisco, CA
    Current Employee - Technical Recruiter in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Great culture
    Great perks
    Flexibility to work from home
    Unlimited PTO

    Cons

    Broken process around strategy

  8. Helpful (5)

    "Don't Bother Applying. Lyft Hires Only H-1B Visa Workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Francisco, CA
    Current Employee - Project Manager in San Francisco, CA
    Doesn't Recommend

    I have been working at Lyft full-time (More than a year)

    Pros

    Plenty of snacks. Discount on Lyft.

    Cons

    Lyft hired 172 H-1B and other visa holders in 2017. Almost all of them in Tech. Lyft's 2017 head count was about 1500. Of those, about 40% (about 600) were techies. That means Lyft almost exclusively hired foreign Techies in 2017. In 2018 (January 1 to July 7), they have so far hired 136 foreign tech workers - to the detriment of Americans.

    Advice to Management

    In this day and age, your bad corporate behavior gets you bad reviews for the world to see. So clean up your act.


  9. "Community Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate in Atlanta, GA
    Current Employee - Community Associate in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lyft full-time

    Pros

    Laid back working environment, Pay is ok, meeting new people on a daily basis. Fun events

    Cons

    Not much upward mobility so get comfortable in your position. Working with non professionals with rental partners. Training new people without compensation and also training individuals that will be promoted. A lot of micro managing and unconsistency throughout entire company. New rules now enforced with uniforms and cell phone policies.

    Advice to Management

    How can you see how employees work when you spend most of your time at the Hub?


  10. "Lyft Driving"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lyft full-time

    Pros

    flexible hours, meet new people, learn the area

    Cons

    no way to be sure what you will earn, not everyone tips (like being a waiter)


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