Lyft Reviews | Glassdoor

Lyft Reviews

Updated August 12, 2018
244 reviews

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4.0
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Lyft CEO Logan Green
Logan Green
184 Ratings

244 Employee Reviews

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Pros
Cons
  • "sometimes not worth the time due to wear and tear" (in 77 reviews)

  • "poor rating system; inconsistent bonus system" (in 69 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "UpLYFTing Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate People Business Partner in Nashville, TN
    Current Employee - Associate People Business Partner in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    Employees value one another and work together as one team to accomplish goals and drive results as we support our internal and external customers. Work/life balance, great benefits, empowering culture, innovative and creative co-workers working alongside you - and the ability to truly partner to create and influence and leave your mark - just to name a few!

    Cons

    Lyft is located in downtown Nashville, parking is available and traffic can be heavier at times, something to consider

    Advice to Management

    Continue what you are doing - continue to empower and upLYFT your employees and our customers to reach out fullest potential and drive creative solutions.


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Good Schedule, good work/life balance

    Cons

    Sometimes Slow, but weekends are great

    Advice to Management

    Great, would not recommend any changes.

  3. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Competitive, great internal culture and work/life balance

    Cons

    Several open roles to close out which creates limited bandwidth


  4. Helpful (1)

    "Customer experience team lead"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people at lyft are amazing from recruiting to all leadership. The interview process was efficient and professional. The environment at the location was relaxing. I've had the opportunity to meet so many amazing people in the initial interview process. The benefits are so amazing and I absolutely love how Lyft puts their employees first.

    Cons

    No cons to report at lyft.

    Advice to Management

    Continue to take care of your employees and there's nowhere Lyft can't go!


  5. Helpful (1)

    "Senior Team Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Mission, Team/People, Opportunity to Grow, Leadership

    Cons

    Speed of business is so fast communications sometimes cannot keep up (not unusual for stage we are in)


  6. Helpful (15)

    "Don't Bother Applying. Lyft Hires Only H-1B Visa Workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Francisco, CA
    Current Employee - Project Manager in San Francisco, CA
    Doesn't Recommend

    I have been working at Lyft full-time (More than a year)

    Pros

    Plenty of snacks. Discount on Lyft.

    Cons

    Lyft hired 172 H-1B and other visa holders in 2017. Almost all of them in Tech. Lyft's 2017 head count was about 1500. Of those, about 40% (about 600) were techies. That means Lyft almost exclusively hired foreign Techies in 2017. In 2018 (January 1 to July 7), they have so far hired 136 foreign tech workers - to the detriment of Americans.

    Advice to Management

    In this day and age, your bad corporate behavior gets you bad reviews for the world to see. So clean up your act.


  7. "Great company for building things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Lyft has a bottom-up culture where you are expected to manage your own work and make an impact on business. employees have more responsibility compared to other companies.

    Cons

    Fast growth leads to frequent re-orgs and uncertainty.

  8. Helpful (2)

    "Great Brand, but needs more experienced managers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Lyft full-time

    Pros

    John and Logan seems to be great people! The company pushes forward thinking goals and is empathetic to it's users.

    Cons

    The leadership/management teams in some departments are very junior. Many were promoted as a result of being with the company from it's early stages and just don't have the expertise in scaling processes and programs and with managing larger teams.

    Advice to Management

    Reevaluate the leaders and managers you have in place. Determine whether they are still qualified to be in their positions with the massive growth that is happening within the company. Bring in leaders that have experience working in larger organizations or have expertise scaling startups.


  9. Helpful (1)

    "Technical recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Recruiter in San Francisco, CA
    Current Employee - Technical Recruiter in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Great culture
    Great perks
    Flexibility to work from home
    Unlimited PTO

    Cons

    Broken process around strategy


  10. "Community Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate in Atlanta, GA
    Current Employee - Community Associate in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lyft full-time

    Pros

    Laid back working environment, Pay is ok, meeting new people on a daily basis. Fun events

    Cons

    Not much upward mobility so get comfortable in your position. Working with non professionals with rental partners. Training new people without compensation and also training individuals that will be promoted. A lot of micro managing and unconsistency throughout entire company. New rules now enforced with uniforms and cell phone policies.

    Advice to Management

    How can you see how employees work when you spend most of your time at the Hub?


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