Bad experience - Anonymous employee Lyft Employee Review

1.0
Nov 14, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros to a very unresponsive support staff.

Cons

I have not yet had a chance to drive with Lyft because of an unreasonably long wait during the onboarding process. I applied for this ridesharde service more than six months ago. I have received repetitive request to submit information that was previously submitted with no progress. I was recently contact by the "help team" who have recently failed to update me concerning the status of application. Each time I check it simply says "items under review" with no clear explanation for why it has taken more than a month to complete a process that should only take 48 hours.

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Cons

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Pros

You can make over $100 per day most of the time and you meet some nice people for the most part.

Cons

They stop paying you what you earn out of nowhere, then play dumb about it. All reps are Indian and very dismissive. The in app gps glitches constantly and sends you everywhere via the interstate, which forces you to spend more on gas. Riders make things up to get a free ride, which leads to the driver getting deactivated.

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