Cruel, competitive, and toxic - Community Director Lyft Employee Review

1.0
Jun 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary was great, but not worth the hair loss, stress, PTSD.

Cons

Everyone was out for themselves. There are certain people in VERY influential roles that don't have a care for the people the work with, or the people they serve (who they honestly don't even see as real people). Nepotism at the top, toxic culture, anyone who tried to stand up for what's right is silenced, reorg'd, shown the door. The last straw is pulling benefits from those of us who were laid off due to Covid and are on Cobra (was supposed to be on full benefits until November) with one week notice. (No joke.) I would never, never work here again, and I would never let anyone I cared about work here.

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5.0
Apr 15, 2026
Recommend
CEO approval
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Pros

There are many opportunities to make impact.

Cons

This scope does come at the cost of intense working hours

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make over $100 per day most of the time and you meet some nice people for the most part.

Cons

They stop paying you what you earn out of nowhere, then play dumb about it. All reps are Indian and very dismissive. The in app gps glitches constantly and sends you everywhere via the interstate, which forces you to spend more on gas. Riders make things up to get a free ride, which leads to the driver getting deactivated.

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