It's a decent job - Anonymous employee Marshalls Employee Review

4.0
Sep 12, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of my co-workers are fun to be around and the store is busy so the time goes by fast.

Cons

A large percentage of the clientele are slobs! They drop things on the floor and don't pick it up, leave open soda containers on shelves so they can spill all over the merchandise and so on. I spend most of my shift cleaning up their messes. Also "training" consists of spending a couple of hours watching DVDs and then you're sent out onto the floor which for the most part isn't that bad...except for the register which is not intuitive and could stand to use some additional training off of the sales floor.

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May 17, 2026
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Pros

Great communication, teamwork, and organization

Cons

Strict work environment and hours

3.0
May 22, 2026
Recommend
CEO approval
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Pros

The work is the same every day (at least for janitors), and you don't have many surprises. In my experience, there is a lot of leeway for who does what as long as it gets done. I don't personally mind helping out in all departments after I am done cleaning. Current store manager (not asms) is very nice and understanding.

Cons

The management (Assistant managers in my experience) is at each other's throats to be the best out there and suck up to the district manager. The pressure to coerce customers into buying into the TJX card is a bit much. It all trickles down to the front end, which then causes everyone to be unhappy. Compensation is low and raises are based on company loyalty first, then your efficiency.

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