Lots of red tape, cumbersome processes - Anonymous employee MassMutual Employee Review

3.0
May 27, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people are generally nice, friendly

Cons

very difficult to get things done/change anything, lots of red tape, processes, meetings and conference calls with way too many people involved

Explore other reviews about MassMutual

5.0
Feb 6, 2026
Recommend
CEO approval
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Pros

work life balance; people easy to work with

Cons

multiple layers and complex RACIs

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

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