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      Match

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      Engaged Employer

      Match reviews

      Too much middle management - Customer Service Specialist Match Employee Review

      4.0
      May 20, 2015
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Match has a great culture for employees. From Happy Hours to extravagant parties, the perks are endless. Plus, free yoga and snacks!

      Cons

      In the Customer Care department, there is too much middle management. I'm sure this happens at a lot of companies, but the inefficiencies are ridiculous. The people who are paid the most in this department waste everyone's time and money by arguing about everything and changing their minds constantly.

      avatar
      Match Response
      10y
      Thanks for the feedback! We’re sorry you feel your experience with us wasn't as rewarding as it could have been. We strive to provide a positive environment for all of our team members to grow and creating a productive employee experience is one of our top priorities. Again, we appreciate your feedback!

      Explore other reviews about Match

      5.0
      Mar 25, 2025
      Product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      dope good peeps but bad leadership

      Cons

      always low stock prices gang

      2.0
      Mar 3, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      small community, a lot of mobility

      Cons

      The company is going through growing pains

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