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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      Decent administration work but some unfair aspects - Customer Service Administrator Mercer Employee Review

      3.0
      Nov 1, 2025
      Customer service administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, relatively flexible and good team environment, relatively diverse

      Cons

      Few growth opportunities. HR did not take verbal harassment complaints seriously, and felt that there was some nepotism

      Explore other reviews about Mercer

      5.0
      May 31, 2026
      Career consultant intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are friendly and helpful

      Cons

      Not a lot of career growth opportunities

      2.0
      Jun 2, 2026
      Proposal specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote flexibility, which is nice.

      Cons

      You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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