Mercer Reviews | Glassdoor

Mercer Reviews

Updated June 20, 2018
2,091 reviews

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3.4
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Mercer President and CEO Julio A. Portalatin
Julio A. Portalatin
647 Ratings

2,091 Employee Reviews

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Pros
Cons
  • "The must work in the work/life balance more" (in 138 reviews)

  • "No work life balance due to the amount of tasks need to be done" (in 33 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Great place to work - very modern work ethic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than a year)

    Pros

    Great culture, work remote, flex; continuous opportunities for advancement and growth, training; strong community giving program for employees.

    Cons

    Nothing negative to say. Really great employer.

    Advice to Management

    keep up the great work!

    Mercer Response

    May 22, 2018 – New York Office Leader

    Mercer Colleague,
    Thank you for sharing the kind words! We are very proud of our open culture and having a flexible work environment that allows our colleagues to enjoy and maximize both their... More


  2. "I love my job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shared Services Analyst
    Current Employee - Shared Services Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than a year)

    Pros

    Such a great job. Opportunities to move up are endless at Mercer. I've been with the company for 2 years and have already been promoted 3 times.

    Cons

    Depends on what position you're in, sometimes management don't seem to have a handle on things.

  3. "Good Benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time

    Pros

    Many opportunities to grow and great benefits of working for a big company.

    Cons

    Slow with training and onboarding.


  4. "Great career at mercer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    People, clients, inclusive, global, exceptional for early career training

    Cons

    Not always quick to change


  5. "Pros: Development, Flexibility and Work-Life Balance; Cons: Too Corporate on a National/Global Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Consultant in Los Angeles, CA
    Current Employee - Associate Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mercer full-time (More than 3 years)

    Pros

    Flexibility to work from home or from other cities / countries
    Opportunities for rotations at sister companies, different cities, and in other lines of business
    Exposure to many practice areas and industries
    Self-starter culture on a local level
    Ability to shape own career
    Great work-life balance
    Limited travelling

    Cons

    Very corporate organization; sometimes a little too large for my taste, especially because owned by MMC
    Pays below market (but makes up for it to an extent with flexibility and work-life balance)

    Advice to Management

    Talk to most junior employees. They have important insight that you are missing out on. Your middle management is often slow moving.


  6. Helpful (1)

    "Great People"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercer full-time

    Pros

    Loved the people in our local office

    Cons

    Too much restructuring and reductions in force


  7. "Great People, Difficult Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Compliance in Boston, MA
    Former Employee - Compliance in Boston, MA
    Approves of CEO

    I worked at Mercer full-time (More than 3 years)

    Pros

    The people, events and groups were great - lots of things to get involved in and increase the culture of the company across the globe

    Cons

    Pays less than other companies with the same job, benefits aren't great (even as a benefits company) and structure is hard to move up or noticed

    Advice to Management

    Advancement should be fair and balanced for all employees, not just upper management.

  8. "Benefits Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mercer full-time

    Pros

    Training is great
    Holidays
    Vacation time is bountiful
    Benefits package
    Flexible
    401k match

    Cons

    Disconnected management
    Self oriented
    Open office seating


  9. "Analysts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Mercer full-time

    Pros

    We used to get free bagels on fridays

    Cons

    No more bagels on Fridays and the coffee was crap


  10. "Claims processing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time

    Pros

    Casual dress code, flexible schedule

    Cons

    Compensation not competitive with industry


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