Recommend to a friend
Mercer Reviews
2,060 reviews
Filter
Filter
Full-timePart-timeApprove of CEO
Julio A. Portalatin
638 Ratings
Pros
It's amazing place for work life balance (in 231 reviews)
Flexible with work from home opportunities (in 64 reviews)
Cons
The must work in the work/life balance more (in 134 reviews)
No work life balance due to the amount of tasks need to be done (in 33 reviews)
- Featured Review
![Mercer Logo]()
"Great place to work - very modern work ethic"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Mercer full-time (More than a year)
Pros
Great culture, work remote, flex; continuous opportunities for advancement and growth, training; strong community giving program for employees.
Cons
Nothing negative to say. Really great employer.
Advice to Management
keep up the great work!
Mercer 2018-05-04 18:32 PDT ![Mercer Logo]()
"I love my job."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Mercer full-time (More than a year)
Pros
Such a great job. Opportunities to move up are endless at Mercer. I've been with the company for 2 years and have already been promoted 3 times.
Cons
Depends on what position you're in, sometimes management don't seem to have a handle on things.
Mercer 2018-04-19 07:03 PDT![Mercer Logo]()
"Still here and planning to stay!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Mercer full-time (More than 10 years)
Pros
I work with some of the best people! The benefits are above average. I have the ability to flex my schedule as needed. The Company is strong with a future focus. Our leaders stay on top of the economy and trends in the work place, so that we evolve with agility. We have opportunities for our employees to develop - online training, temporary rotations to work in a different part of the organization, and various certifications.
Cons
Change can be hard - especially when it is constant. It can be challenging to take advantage of the opportunities when you are trying to keep up with the constant demands of your primary tasks. Salary increases?...it's been a tough few years depending on what line of business you are in.
Advice to Management
Incentivize our sales teams and relationship managers to bring in business from all lines of business. There is market share out there that we aren't tapping into (in the US).
Mercer 2018-05-25 09:23 PDT![Mercer Logo]()
"My Interview Process"
StarStarStarStarStarI have been working at Mercer full-time
Pros
Chance for advancement, Good Pay and Benefits.
Cons
I have no cons to list
Mercer 2018-05-21 20:41 PDT![Mercer Logo]()
"Decent Company but with limited technical growth"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Mercer full-time
Pros
Environment ,Location, Facilities, Cab service
Cons
Limited technical growth, Hours , Management
Advice to Management
None
Mercer 2018-05-18 13:49 PDT![Mercer Logo]()
"Senior Project Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Mercer full-time (More than 10 years)
Pros
I'm in my 23rd year at Mercer...for MANY reasons! First, the people I work with are reliable, intelligent, driven, and passionate about delivering the best quality products and services to our clients. The company values of Passion, Respect, Integrity, Innovation, Dedication, and Empowerment align with my own. I have been able to telecommute full time nearly my entire career, and as a single mother, this flexibility has allowed me to flourish while providing for my son.
Cons
While being a worldwide, large firm has many benefits, I sometimes feel a little disconnected to upper management.
Advice to Management
Overall I love working for Mercer! My goal is to stay here until I am ready to retire :) One thing I would ask from management is to be more transparent and establish better communications at the lower management levels. The messages coming from "up high" don't always translate down to the lowest levels of the company.
Mercer 2018-05-17 07:08 PDT![Mercer Logo]()
"Great Place to Grow"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Mercer full-time (More than 3 years)
Pros
Good Mobility
Very flexible work environment
Lots of programs and support for employees
Inclusive policies and groups
Many different job types
Strong Benefit OfferingsCons
Lots of entry level jobs but fewer advance roles
Could have more advanced technology
Role expansions can come without compensation changeAdvice to Management
Keep doing what your doing as its making it a better place to work. Make sure people know you are looking to develop them so they have a reason to stay. Lots of talk about developing people but many don't know/understand the value you see in them.
Mercer 2018-05-17 13:52 PDTHelpful (1)
![Mercer Logo]()
"Health & Benefits"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Mercer full-time (More than a year)
Pros
Collaborative environment, great clients and amazing office location. The depth of resources you have at your finger tips to help your clients are second to none. It really feels like you are making a positive impact on the health and well-being of society through the work we do.
Cons
1. Move away from the 1-5 ranking in the performance review process and use a more frequent performance/feedback and compensation cycle similar to what other consultancies are now doing.
2. Merit budgets need to be increased. The last annual cycle was a disaster and really shows that Mercer isn’t serious about paying at market competitive levels. It’s almost an insult to give out promotions with a ~$1k raise and then expect to retain them.
3. No HSA funding for HDHP plans. Very surprising considering the work we do and the recommendations we make to clients.Advice to Management
Scrap the forced 1 - 5 ranking system. Increase merit budgets-Pay people fairly or you will lose them. Add HSA funding.
Mercer 2018-05-22 15:03 PDTHelpful (3)
![Mercer Logo]()
"Principal"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookDisapproves of CEOI have been working at Mercer full-time (More than 10 years)
Pros
Great collaboration and opportunity to grow. Decent benefits and work flexibility.
Cons
Little or no raises to go along with significant increases in goals each year. Almost guarantees majority won’t hit it. Turnover rate adds more pressure each year.
Advice to Management
CEO’s goals are not set consistent with employee goals as evidenced by this past years payout. Board has not done its due diligence as evidenced by proxy disclosure. Turnover rate among respected leaders of the company is a sign. Has HR noticed?
Mercer 2018-05-16 04:28 PDT![Mercer Logo]()
"Actuarial Consultant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Mercer full-time
Pros
Good work culture and hard working
Cons
Lot of work in a day
Mercer 2018-05-21 15:19 PDT
Join the Mercer team
Showing 2,060 of 2,198 reviews
Reset FiltersThis will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
Mercer Response
May 22, 2018 – New York Office Leader
Mercer Colleague,
Thank you for sharing the kind words! We are very proud of our open culture and having a flexible work environment that allows our colleagues to enjoy and maximize both their professional and personal life.
We encourage you to use the 2018 goal-setting process as a catalyst for discussion with your manager to make the best of all the developmental opportunities we have at Mercer.
Thank you again for taking the time to provide this feedback!... MoreLess