Mercer Reviews | Glassdoor

Mercer Reviews

Updated August 15, 2018
2,150 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Mercer President and CEO Julio A. Portalatin
Julio A. Portalatin
680 Ratings

2,150 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Demanding environment that can make work life balance a challenge" (in 140 reviews)

  • "No work life balance due to the amount of tasks need to be done" (in 34 reviews)

More Pros and Cons

  1. "Great career at mercer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    People, clients, inclusive, global, exceptional for early career training

    Cons

    Not always quick to change


  2. "Always learning never bored"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than 3 years)

    Pros

    So much opportunity to create stuff and see your ideas roll out. Team members and leaders there to help when you need. I’ve gone from learning to doing to owning so fast. The team I’m on is really fast paced and always on, we do cool stuff, and our team is also all about working hard and then prioritizing ourselves and family. Really good environment. Really cool! Check us out on Instagram!!

    Cons

    Wish I could participate in more external trainings as things change so fast it’s really important.

    Advice to Management

    You make me feel a value daily. Thank you.

  3. "Flexibility and Freedom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Approves of CEO

    I have been working at Mercer full-time (More than 3 years)

    Pros

    Great for career exploration and growth. Came in as an experienced hire and was able move around the organization with ease. During my three years with the company I've sat on two teams and had several promotions. I've also worked from home almost from day one, allowing me to relocate with no problems.

    Cons

    Like any big company with global operations, it can take some time to learn how everything works.


  4. "Wonderful people, but be ready to work some tight timelines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Mercer full-time (More than 3 years)

    Pros

    - working with very intelligent and dedicated individuals
    - flexible with work start times and working remote when needed
    - challenging and innovative work with states' Medicaid programs
    - good benefits and vacation (three weeks is the base and goes up by title/time with organization with two weeks of sick leave)
    - progressive outlook on diversity and inclusion
    - overall the people there are wonderful and kind, every place has some not to great people, but I found very few in the government sector and I worked across all departments and with individuals in other offices.
    - casual dress code (state clients don't come into the office, we go to them)
    - company has a good reputation and the Mercer name is very well known in the health care consulting world
    - office happy hours and gatherings, along with team happy hours and lunches
    - can expense meals when working long hours and lots of catered lunches
    - work is always evolving and never boring
    - supervisors tend not to micromanage, so be ready to manage yourself day-to-day
    - opportunity to travel

    Cons

    - no career pathing for individuals that are not on the actuarial track
    - extremely outdated technology that is frankly embarrassing around state government clients considering what they pay for consulting services (still on Windows 2010 and slow lap tops)
    - success and opportunity have a lot to do with who your supervisor is and if you are aligned with the "right" people in the firm
    - pay is not on par with competitors - analysts who move up to the associate level and become exempt from OT, end up taking huge pay cuts for a promotion
    - Government sector is small and overlooked at times. Last year other lines of business at Mercer didn't do well, and while the government sector did amazing especially in terms of growth and no one got raises.
    - rough work/life balance, be ready to work long hours and weekends at times. It is very common for analyst (and probably others as well) to work 70-80 hours a week during busy times. I rarely worked only 40 hours a week
    - big emphasis and pressure to meet billable hour requirements
    - not the best training/on boarding, be ready to hit the ground running and learn on your own a good bit

    Advice to Management

    Provide serious career pathing for those not on the actuarial track.

    The firm as a whole really needs to invest in technology and more competitive pay.


  5. "Work Environment and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    I have been working at Mercer full-time (More than a year)

    Pros

    Balanced work environment
    Good Transportation and free meal Facility
    RPA demand will rise in coming years

    Cons

    No Yearly bonus given to B and C level colleagues.

    Advice to Management

    Night shift allowance and stretch should be paid fairly.


  6. Helpful (1)

    "INNOVATIVE COMPANY WITH LOTS OF OPPORTUNITY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I have been working at Mercer full-time (More than 8 years)

    Pros

    - Strong focus on innovation which is valuable for clients and exciting for colleagues
    - Smart consultants focused on driving value and excellent service to their clients
    - Broad and deep consulting offering
    - Demanding but flexible work environment
    - Rich career opportunities for those willing to take charge of their careers

    Cons

    - Demanding environment that can make work life balance a challenge
    - As a public company there is significant pressure to achieve high revenue and profit growth. This focus on annual financial performance can lead to short term thinking and actions that conflict with long term strategy.


  7. "Good to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercer full-time

    Pros

    Good company culture and environment.

    Cons

    No much challenge works, not paying attention to technical staff

  8. "Mercer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tean Lead
    Current Employee - Tean Lead
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Mercer full-time (More than a year)

    Pros

    Decent pay. Great vacation time

    Cons

    Only friends of leadership will be promoted.

    Advice to Management

    Promote people who deserve it.


  9. "Good 'straight out of school' place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Get experience working on a large team, learn to meet deadlines and play the corporate game

    Cons

    Not much opportunity to move up through the ranks, seniority is valued above most anything else

    Advice to Management

    Give people a better chance to grow with the company, look for more opportunities, better work life balance


  10. Helpful (1)

    "Stable company with many smart and dedicated employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Government Consulting Analyst in Phoenix, AZ
    Former Employee - Government Consulting Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mercer full-time (More than a year)

    Pros

    Positive work environment with many smart and dedicated employees. Good pay and flexible hours with the opportunity to work from home as needed. Impressive compliance and ethics training for all employees and an effective reporting system for issues or questions. Meals often provided or paid for by the company on long work days or busy weeks.

    Cons

    Like many large corporations, ground-level equipment or technical issues often required many levels of approval and sometimes took months before they could be resolved. A restrictive equipment budget means most employees have old equipment (e.g. old laptop computers) which increased the frequency of technical issues and sometimes contributed to project delays. There is an opportunity to improve the onboarding process for new employees as some trainings seemed to be set up haphazardly.

    Advice to Management

    - Maintain the flexible work environment and continue allowing remote work.
    - Re-evaluate the current onboarding process and develop a method to measure its efficacy.
    - Enable lower level employees to solve some of their technical and software issues more quickly or improve the agility of the current system.


Showing 2,150 of 2,296 reviews
Reset Filters