Mercer Reviews | Glassdoor

Mercer Reviews

Updated February 19, 2019
2,314 reviews

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3.4
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Mercer President and CEO Julio A. Portalatin
Julio A. Portalatin
750 Ratings

Employee Reviews

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Pros
Cons
  • "Demanding environment that can make work life balance a challenge" (in 146 reviews)

  • "No work life balance due to the amount of tasks need to be done" (in 35 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great place to start a career in HC consulting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Atlanta, GA
    Former Employee - Intern in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercer (Less than a year)

    Pros

    You have the opportunity to work on multiple projects with allows you to gain a lot of experience and exposure in a short period of time. The team was very supportive and had a great culture.

    Cons

    Mostly focused on compensation, pay, rewards, etc. which is not a Con but this particular subset of HC consulting is their bread and butter. Just something to be aware of.

    Advice to Management

    Keep nurturing the positive community!


  2. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Philadelphia, PA
    Current Employee - Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than 3 years)

    Pros

    Great people who are authentic and diverse

    Cons

    Confusing outlook on what to do or what not to do

  3. "Mercer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Analyst in Warsaw, IN
    Former Employee - Junior Analyst in Warsaw, IN

    I worked at Mercer full-time (Less than a year)

    Pros

    nice and easy experience at Mercer

    Cons

    no possible way of development


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery Specialist in Norwood, MA
    Current Employee - Service Delivery Specialist in Norwood, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than 3 years)

    Pros

    Good work life balance - good support for new hires

    Cons

    Management can be ineffective at communicating at times


  5. "Health Consulting Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (Less than a year)

    Pros

    Great benefits for health and 401k

    Cons

    Work environment was not the greatest.


  6. "Good Culture w/ Room for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Member Experience in Washington, DC
    Former Employee - Director of Member Experience in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mercer full-time (Less than a year)

    Pros

    The best work from home policy

    Cons

    Subject Matter would benefit from being more Future-Ready


  7. "Need more salaray transparency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Washington, DC
    Current Employee - Associate in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mercer full-time (More than 10 years)

    Pros

    Ability to work from home, solid benefit package

    Cons

    Very challenging to be promoted; not transparent with how best to be promoted, and salaries seem to be skewed, and no good way to hold employer accountable for fair salary information. Since all increases are merit based, and merit is subjective, salaries across the organization seem a bit skewed. Cost of living increases are desperately needed in some regional areas more than others.

    Advice to Management

    Consider a one time cost of living increase for employees making less than 65K

  8. Helpful (1)

    "A fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate
    Current Employee - Senior Associate
    Recommends
    Approves of CEO

    I have been working at Mercer full-time

    Pros

    Little travel for a consulting company, great colleagues all round the world.

    Cons

    Very HR focused...hard to get broad management traction and experiences.


  9. Helpful (9)

    "Heading in the Wrong Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate in New York, NY
    Former Employee - Senior Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mercer full-time (More than 10 years)

    Pros

    Competitive pay, solid benefit package, nice coworkers

    Cons

    Everyone is overworked and stress levels are extremely high. If you aren't a rainmaker, you're treated as a nothing. Lots of perks were taken away during my time there.

    Advice to Management

    Give more support to employees and move away from a sink or swim attitude. Working 60+ hour weeks becomes unhealthy after some time.


  10. Helpful (9)

    "Bad to Worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant
    Current Employee - Principal Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercer full-time (More than 8 years)

    Pros

    Work from home opportunities about all that is left.

    Cons

    Inconsistent messages around company performance. Town halls deliver great news that the company is doing well but then a different message is delivered at employee year end for merit increases and ICP. Will be told some unit did not perform well so it has impacted performance increases yet again! This has been the same message for at least five years! Morale is low and your top performers don’t believe you anymore!

    Advice to Management

    Stop with the constant changes and annual end of year layoffs. Stop trying to reinvent things that aren’t broken just because there is a constant change in leadership. Work on your employees’ morale and faith in the company. Spark excitement again! And please bring educated HR back into the company! We are an HR consulting firm!