Mercer Reviews | Glassdoor

Mercer Reviews

Updated April 20, 2018
1,726 reviews

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3.4
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Approve of CEO
Mercer President & CEO Julio A. Portalatin
Julio A. Portalatin
624 Ratings

1,726 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "I love my job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shared Services Analyst
    Current Employee - Shared Services Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than a year)

    Pros

    Such a great job. Opportunities to move up are endless at Mercer. I've been with the company for 2 years and have already been promoted 3 times.

    Cons

    Depends on what position you're in, sometimes management don't seem to have a handle on things.


  2. "Principal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in Philadelphia, PA
    Current Employee - Principal Consultant in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than 3 years)

    Pros

    colleague talent, culture of collaboration, access to intellectual capital, breadth of solutions, skill set development opportunities

    Cons

    promotion timeline, insight into senior leadership direction

  3. "Client Services Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than a year)

    Pros

    Good people, managers help you with your development and career plan

    Cons

    Financial compensation does not equate to the amount of work being completed


  4. "Principal"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time

    Pros

    Best colleagues in the industry

    Cons

    Driving in LA traffic to commute to office


  5. "Great clients and colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal in San Francisco, CA
    Former Employee - Principal in San Francisco, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Mercer full-time (More than 10 years)

    Pros

    Lots of talented consultants that are committed to their clients and colleagues.

    Cons

    Plan on a re-organization every 3-5 years.


  6. "health and benefits"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good pay, good job, good hours

    Cons

    clients sometimes have an attitude

    Advice to Management

    pay employees more money


  7. "values"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Mercer full-time

    Pros

    great people and even better clients

    Cons

    company values - need to reconcile with CEO pay

    Advice to Management

    figure out the implications of your actions

  8. Helpful (2)

    "Great career opportunities, but org slow to embrace change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time (More than 10 years)

    Pros

    I've worked at Mercer for 18 years and had three completely different careers in that time. It's a great place to explore new opportunities, if you push for it. I got my MBA in the evenings while in a consulting role here, which isn't easy, but my colleagues supported me 100%. Everyone is laser-focused on clients, which can make it difficult to get internal initiatives completed but at least there is no question about priorities.

    Cons

    Mercer is a large, traditional organization. Leaders are trying hard right now to stay relevant in the changing business world, but there is a lot of resistance to change within the organization, so things move very slowly and with great difficulty. Also, pay increases and bonuses over the past several years have been pitiful and discouraging.

    Advice to Management

    You have a lot of employees working remotely or even in an office but with all teammates in other locations. Think about ways to keep those employees engaged and connected. Speaking as one of those, I can feel pretty isolated at times if I don't purposely reach out to others to connect - which is easier for me than most, since I used to work with colleagues in my same office so I already know people.


  9. "Great potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst
    Former Employee - Senior Business Analyst
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Mercer full-time (Less than a year)

    Pros

    The company makes great strides in employee success, motivation, team collaboration, work-life balance, and advancement. The benefits are great. Employees are encouraged to add value by suggesting improvements. Management is encouraged to listen to and develop team members.

    Cons

    It's a large corporation, so you need to know how to navigate it. Workloads can be intense, and the job requires a lot of active participation for success. Since it's a large company, employment can be easily terminated for company/department shortfalls. Also, the base pay is lower than the industry average.

    Advice to Management

    None. Management is good, but the occasional layoffs and terminations create a tense environment.


  10. "Excellent Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mercer full-time

    Pros

    Great Home/Work balance
    Company walks the walk in terms of benefits

    Cons

    Job stability is at best unstable


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