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Mercer

Engaged Employer

Mercer

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Mercer Reviews

Updated Jun 18, 2021

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Found 3,522 of over 4K reviews

3.8
78%
Recommend to a Friend
93%
Approve of CEO
Pros
  • "Work life balance is maintained(in 370 reviews)

  • "Good work environment, flexible working hours(in 173 reviews)

  • Cons
  • "Work life balance is low but it's consulting(in 191 reviews)

  • "Long hours and poor work life balance(in 94 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Mercer and is not affected by filters.

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    1. 5.0
      Former Employee, more than 1 year

      Company that values their employees

      Jun 10, 2021 - Client Services - Team Leader in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Mercer was always looking for ways to support employees and it came from top leadership. Anything from being proactive to tell employees to work from home during inclement weather to asking managers if there were any employees who were feeling strained. Also held regular fun events/activities.

      Cons

      For me the location and commute was the biggest con, since my location as next to a toll road and attempting to take any route other than the toll road added considerable time to my commute. Worth the inconvenience to work at a great company and with fantastic team members.

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    2. 2.0
      Former Employee, more than 3 years

      Nice company, bad management

      Jun 10, 2021 - Assoxiate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility. The corporate really cares about their employees.

      Cons

      Management is an issue here. Managers are taking too much responsibilities and show no interest in helping their employees. Some managers are lack of humanistic management skills. Manager avoided to discuss any career development suggestions though it was required by the corporate to have those conversations with your employees. They simply do not appreciate their hard working staffs (no promotions, no raise, but they gave you excellent feedback and said you are beyond/on track, which is funny). I had seen some hard working and talented people without any promotions while their favorites got promoted easily.

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    3. 3.0
      Current Employee, more than 10 years

      Corporate experience

      Jun 18, 2021 - Principal Consultant in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, steady, good leadership, supportive, collaborative

      Cons

      Low base comp, very poor merit increase, does not have a separate pool to fund promotions so often promotions come with very minimal salary increase (basically it’s a pat on the back)

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    4. 4.0
      Former Employee, more than 3 years

      Good place to work!

      Jun 16, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunities to travel and be promoted.

      Cons

      The Hours can be very long

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    5. 4.0
      Current Employee

      Good place to start your career

      Jun 16, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, engaging work, good 401k program

      Cons

      Work life balance, work demands

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    6. 5.0
      Current Employee

      Great company to work for and people to work with!

      Jun 9, 2021 - Principal Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company committed to going above and beyond for thousands of clients to improve the health, wealth, and careers for millions of employees

      Cons

      Sometimes long hours and working on the weekends required to meet deadlines

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    7. 4.0
      Current Employee

      Great place to learn and grow

      Jun 14, 2021 - Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ample opportunity to grow and learn at Mercer

      Cons

      Pay is not the most competitive

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    8. 4.0
      Current Employee, more than 5 years

      Solid place to work

      Jun 8, 2021 - Principal in Baltimore, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Folks are genuine and kind, there are variety of different lines of business and consulting you can get into if you have an interest

      Cons

      Work-life balance can be a struggle depending on the role

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    9. 3.0
      Former Employee, more than 1 year

      An okay place to build some skills

      Feb 19, 2021 - Senior Analyst in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is within Mercer's Health and Benefits Consulting group. It's a decent place to start after graduation. Base pay can be pretty low, especially if you're not on the actuarial track and are a strategy consultant. However, pay is hourly and you are compensated for the long overtime you have to work, evening out pay to a decent living wage (pre-pandemic, during COVID OT was cut for all junior employees, yet middle management and senior leadership saw no pay cuts, pushing analysts to not be able to afford to live in NYC and not get compensated for work they did, but I digress) People are friendly, and it's a great learning opportunity. If you are lucky to get put under the right teams and people, your responsibilities can grow very quickly and you can get exposed to a lot.

      Cons

      The pay discrepancy between consultants on the actuarial track vs strategy is absurd, especially at the lower levels where the difference in responsibilities is actually minimal. Actuarial consultants also have near unlimited budgets for employee development for their tests, while generalists do not have the same opportunities to earn even relevant certifications on the company's dime. This is why attrition is so high on the general strategy consultants side. Also, with the exception of very senior principal/partner levels, promotions are based almost exclusively on tenure rather than performance, alienating higher performers when consistently low performers get promoted along with them. Also for a health benefits brokerage firm, the benefits packages are ironically pretty terrible.

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      2 people found this review helpful
    10. 5.0
      Current Employee

      Great company

      Jun 7, 2021 - Senior Consultant in Charleston, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Smart people. Flexible work schedule. Extremely LGBTQ friendly. Great place to learn the health and benefits world.

      Cons

      Billible hour environment. Can be hard to build work.

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    Viewing 1 - 10 of 3,522 Reviews

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