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Mercer Reviews

Updated January 20, 2018
1,631 reviews

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3.3
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Mercer President & CEO Julio A. Portalatin
Julio A. Portalatin
579 Ratings

1,631 Employee Reviews

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Pros
Cons
  • Maintaining work-life balance is challenging (in 115 reviews)

  • Those who can't handle the long hours and pressure to deliver under tight deadlines may find it difficult to thrive here (in 62 reviews)

More Pros and Cons

  1. "Flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Mercer full-time (Less than a year)

    Pros

    I love working at Mercer because of the people and the flexibility. Having the option to work remote and in the office is perfect. The people I work with are helpful and inclusive.

    Cons

    No clear career trajectory
    Political
    Not easy to move around the company

    Advice to Management

    Employees should be comfortable talking to managers about upward mobility


  2. "Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Mercer full-time (More than 5 years)

    Pros

    The colleagues are great. It feels like a small community even though we are spread across the world. I believe the use of social media - specifically twitter, has helped our colleagues connect and learn what it is like to work at Mercer everywhere.

    Cons

    There are many opportunities for individuals to provide feedback, but it isn't clear what actions are being taken. The feedback regarding employee suggestions is weak.

  3. "Principal"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time

    Pros

    A great place to work

    Cons

    Nothing bad to say about Mercer


  4. Helpful (2)

    "Good place to start off. Not great for long term growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Analyst in San Francisco, CA
    Former Employee - Senior Analyst in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Mercer full-time (More than a year)

    Pros

    - Good place to kick off your career as a new grad, many learning opportunities
    - Nice office (SF) in a great location
    - Exposure to different lines of business
    - Decent starting salary and standard benefits
    - If you're lazy, you won't be fired here. I've seen many poor performers who get to stay as long as they wish. (This is a Con for hardworkers - it's frustrating to watch)

    Cons

    - Very small raises year over year
    - Promotions doesn't mean a big salary increase. Most of the time, a promotion from Sr Analyst to Associate can be a paycut since you no longer get OT
    - If you are a quick learner and want to progress in your career at the same rate, you won't do that here. You will be limited by your tenure.
    - Politics - you do see a few people get promoted faster even though they don't do very good work, but they know who to frequently please and talk to. A partner once gave a career day speech that politics is crucial here.

    Advice to Management

    Reward people for performance. Get rid of poor performers faster.


  5. "Principal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal in Salt Lake City, UT
    Former Employee - Principal in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercer full-time (More than 8 years)

    Pros

    Consultants are great people but the best ones leave for better career opportunity

    Cons

    Management is comprised of folks who can't do their role very well. They get elevated somehow.

    Advice to Management

    treat your employees as good as your clients.


  6. Helpful (1)

    "There are better environments to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Associate
    Former Employee - Senior Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mercer full-time (More than 8 years)

    Pros

    Work life balance compared to other consulting firms. Most colleagues are pleasant to work with. It really depends on your immediate supervisor and whether your experience will be bad, ok, or great.

    Cons

    Constant double talk, lace of innovation, mid level managers need better training on what it takes to be best in class supervisor. Good pay increases are always hard to get. Continually loosing talent to better opportunities vs making this place the best opportunity for its employees.

    Advice to Management

    Get it together ... its the same story every year.


  7. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Counselor in Norwood, MA
    Current Employee - Benefits Counselor in Norwood, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (Less than a year)

    Pros

    Flexible schedule, lots of paid training

    Cons

    The caf there is making me fat

    Advice to Management

    Agility could be more aproachable

  8. "Wasn't for me."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    I enjoyed working with my colleagues.

    Cons

    Micro Managing at its finest.


  9. Helpful (1)

    "Worst Leaders in whole world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Approves of CEO

    I worked at Mercer full-time (More than a year)

    Pros

    nothing nothing nothing nothing nothing

    Cons

    inhumans, no consideration for people , HR never bothers to talk to people

    Advice to Management

    Please be sensitive towards people


  10. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Mercer full-time

    Pros

    There is a great work-life balance

    Cons

    Unchallenging, cumbersome work along with a lack of formal training and opportunity for growth (whether in the same division or across the company)

    Advice to Management

    Invest more in your employees, whether that be specific to continuing education or attempts to switch divisions. It's disheartening to feel like there's no way to move up or around.


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