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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      Client Services Analyst - Client Services Analyst Mercer Employee Review

      3.0
      Jun 6, 2016
      Client services analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people and work environment Great PTO benefits Schedule can be flexible but depends on your manager

      Cons

      Too big of a machine to get anything changed Outsourcing and specializing is creating employees who cannot fully do their job Pay is very bad for promotions

      Explore other reviews about Mercer

      5.0
      Mar 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Network Experience with many industries

      Cons

      Lighter-touch conceptual learning rather than industry-specific mastery

      3.0
      Jun 20, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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