Flexible hours, low pay, slow advancement - Anonymous employee Mercer Employee Review

2.0
Feb 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours for those with children, it can sometimes be a fun environment, training for the call center is good

Cons

It doesn't really matter how hard you work, it depends on who you know and if your manager likes you, internal candidates for advancement receive much lower salaries for external candidates, you are literally overworked and underpaid.

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Pros

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Cons

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1.0
May 4, 2026
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Pros

paid well, honored sick leave and FMLA, reasonable benefits,

Cons

They don't actually pay bonuses, or at least not to new hires who fall through the cracks of team and project assignments - and they'll claim it's that person's fault with no way to change what's happening around them. Management supports discriminatory and bullying behavior regarding who gets billable work, who attends meetings and on-sites, etc. Mostly, men go and only younger or non-technical women. They had men present women's work as their own. If you protest too much, you're on the radar for life and anything you say can be misconstrued. You'll be told to not criticize or disparage coworkers, even though they all criticize you constantly.

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