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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      Flexible hours, low pay, slow advancement - Anonymous employee Mercer Employee Review

      2.0
      Feb 22, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours for those with children, it can sometimes be a fun environment, training for the call center is good

      Cons

      It doesn't really matter how hard you work, it depends on who you know and if your manager likes you, internal candidates for advancement receive much lower salaries for external candidates, you are literally overworked and underpaid.

      Explore other reviews about Mercer

      5.0
      Mar 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Network Experience with many industries

      Cons

      Lighter-touch conceptual learning rather than industry-specific mastery

      3.0
      Jun 20, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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