Administrative Assistant - Administrative Assistant Mercer Employee Review

3.0
Apr 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Mercer offers competitive pay and a great benefits package. The office is huge and there are good resources for admins both in the office and available through corporate.

Cons

The management often asks the different Lines of business to do events and competitions, however, they don't realize that the Admins really do all the work for all of them. Also, if you get on a bad team, it's very difficult to move within the company. Admins are not promoted from within, regardless of what they tell you.

Explore other reviews about Mercer

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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