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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      Senior Administrative Assistant - Senior Administrative Assistant Mercer Employee Review

      3.0
      Feb 28, 2018
      Senior administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people Great health & other benefits Good location

      Cons

      Worked at Mercer for 7 years and got great reviews all 7 years but did NOT receive raises the last 3 years YET upper management always received great bonuses. I asked CEO in a general meeting if Admins could ever be a part of the bonus program they were rolling out. He didn't have an answer. Obviously, administrative professionals aren't viewed as important as other employees at Mercer.

      avatar
      Mercer Response
      7y
      Former colleague, We appreciate you taking the time to share your thoughts and feedback on your experience. We are disappointed to hear your feedback, and want to emphasize that all colleagues contributions are highly valued at Mercer. We take feedback like yours seriously and continue to strive to be transparent about our pay structure and policies. Thank you again for taking the time to provide this feedback and for all that you did during your time at Mercer.

      Explore other reviews about Mercer

      5.0
      Jun 21, 2026
      Principal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits for employees

      Cons

      Work life balance is an issue at times

      3.0
      Jun 20, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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