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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      Consider carefully before working here - Senior Customer Service Coordinator Mercer Employee Review

      2.0
      Mar 21, 2018
      Senior customer service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great place to get your life and health insurance licenses. If you are under 50, it's a great place for advancement.

      Cons

      If you're OVER 50, work somewhere else. They favor the young, beautiful candidates and play favorites. Doing your job well doesn't matter.

      Explore other reviews about Mercer

      5.0
      Jan 28, 2026
      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      tons of opportunities for growth and mentorship

      Cons

      Benefits package could be improved

      2.0
      Jun 2, 2026
      Proposal specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote flexibility, which is nice.

      Cons

      You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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