Mercer - a good employer where smart people go to take a break. - Senior Associate Mercer Employee Review

4.0
Apr 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Mercer varies greatly depending on which area you work in, and where you work. The UK has a good work/life balance ethos. Expectations are not too high, so it is possible to succeed without killing yourself in the process. Full of smart people. Some teams can be very social and supportive. Many career streams offer opportunities for international travel and work. There is a entrepreneurial sub-culture and it is possible to 'start-up' new areas within the business. Common to be given a chance to develop new skills, or take on different projects - and learn as you go....

Cons

... however, Mercer is also full of people who have worked there forever. Early in your Mercer career you are given lots of opportunity - but that tends to peter out the longer you stay no matter how successful you have been. Once you are pigeon-holed, it is near impossible to escape. There is not a huge amount of challenge, and so it can be very boring if you are looking for a super-career. Some areas are frustratingly conservative. The organisation on a whole is very slow to change and adapt, not very dynamic. Senior leadership lack vision and inspiration. There is not enough "good" churn in its people - it tends to lose the talented ones and keep the the ones who become institutionalised.

Explore other reviews about Mercer

5.0
Mar 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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