Principal - Career - Principal Consultant Mercer Employee Review

3.0
Oct 15, 2018
Recommend
CEO approval
Business Outlook

Pros

- Smart, inspiring, supportive peers. - Global reach provides opportunities for interesting projects, in particular if you're based in a larger office. - Size of company gives colleagues the opportunity to specialise or be more generalist. - Generally accommodating of flexible working (though can depend on manager).

Cons

- Leadership displays a complete lack of trust in colleagues on the ground. As an example, a new policy this year required senior leader approval for all expenses, even those that were directly related to the delivery of client work - essentially telling on-the-ground colleagues that they aren't trusted to make decisions in the best interest of the company. - Myopic focus on short-term business performance to please parent company shareholders - this not only hurts morale, but results in lots of wasted time on busy-work (forecasting sales and revenue multiple times per month, etc). - Terrible succession planning: businesses and departments go for long periods without leaders when one departs. - Very little formal training, and poor job of developing the next generation of leaders. - Compensation is poor, and limited investment in social/fun activities.

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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