An alright place to start your career - Health & Benefits Analyst Mercer Employee Review

2.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great flexibility with work from home and time off - Outside Boston, so if you live in Boston, driving out of the city in the morning is not too bad - Big company, so there are plenty of opportunities available for lateral movement. - Helped me develop my client facing communication skills and my SQL abilities

Cons

- Lots of time entry systems to use - Colleagues do not seem to learn, always ask questions they should already know answers to - Big company, so it is easy to get lost among everyone - Extremely difficult to get an adequate raise or promotion, I applied for a promotion and received zero response after 6 months. I was told that I needed to wait as there was a waitlist for the promotion, which makes no sense because the team I was on was depleted and the position was posted online, so it had to be available. - The enjoyment of your experience here will largely dependent upon the team you are on. I liked my team initially, then the good people left and got replaced with less competent people, and I was asked to help assist more clients, on the same pay and work hours.

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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