Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      Great Manager but no pay increase for customer service - Participant Services Representative Mercer Employee Review

      3.0
      Nov 28, 2018
      Participant services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great manager with calm demeanor and a positive mental attitude and easy commute.

      Cons

      you could work at Mercer for 5 years & upper management will never increased a teir 1 level employees pay even as the cost of living has increased. Mercer stands for diversity and inclusion but only pays upper management fairly.

      Explore other reviews about Mercer

      5.0
      Jan 11, 2026
      Anonymous intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      The leadership, communication, early career growth, and environment is very positive.

      Cons

      None, it was a great company to be at.

      4.0
      Jun 10, 2026
      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues, supportive environment, stable organization.

      Cons

      Subpar benefits, especially medical. Limited annual salary increase

      See reviews by: Helpful|Rating|Date|All
      Related searches: Mercer jobs | Mercer salaries | Mercer benefits | Mercer interviews | Mercer conversations
      Mercer reviewsMercer Participant Services Representative reviewsMercer review