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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      Toxic, toxic, toxic. Did I say toxic? - Consultant Mercer Employee Review

      1.0
      Dec 13, 2018
      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart colleagues. Good reputation. Global.

      Cons

      Leadership is clueless and visionless. Some are heartless. The environment is becoming increasingly toxic. People are leaving or being asked to leave. Work, work, work and get underpaid and under-recognized. Reorg, reorg, reorg — all smoke and mirrors for the fact that leadership don’t have a clue. Yep, emporers, we see that you aren’t wearing any clothes! It seems only colleagues in India are giving Mercer high reviews on Glassdoor.

      avatar
      Mercer Response
      7y
      Mercer colleague, Thanks for your thoughts – both on what is working for you at Mercer and where we need to improve. We are very proud of our culture, as it is inclusive and transparent, so it is disappointing to hear you feel like you do not have the positive and productive environment we strive to provide our colleagues. We would like to better understand your feedback, so please feel free to email us at ColleagueFeedback@Mercer.com to help us improve.

      Explore other reviews about Mercer

      5.0
      Jun 21, 2026
      Principal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits for employees

      Cons

      Work life balance is an issue at times

      3.0
      Jun 20, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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