Worst years of my life. Use them before they use you and get out before it’s not too late. - Consultant Mercer Employee Review

1.0
Dec 14, 2019
Recommend
CEO approval
Business Outlook

Pros

- Opportunities are available should you meet their agenda and agree to sub-standard pay. - The lovely souls you meet along the way, who have given up the decision to leave despite the depression and anxiety which ensues.

Cons

Senior Mercer staff have shed any scrap of humanity to gain their positions of power and are a detriment to those around them. Clients are provided the same tried and failed administrative support and consulting services. Flagrant favouritism, nepotism and inner circle culture. Performance discussions are not conducted according to KPI’s... Your performance discussion is had weeks post your true assessment already being completed and sent to New York for approval - facade. Inner circle staff come and go as they please “working from home” while dedicated individuals work 5 days a week to pick up the slack. I have never felt more sick, anxious and relieved to leave such a toxic environment.

Explore other reviews about Mercer

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits for employees

Cons

Work life balance is an issue at times

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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