Horrible place to work - Associate Mercer Employee Review

1.0
Jun 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Literally none apart from their offices being a short walk from Fenchurch street

Cons

Terrible company culture, atmosphere and only a handful of genuine colleagues, unfortunately none whatsoever in management No records kept of bullying of any kind and lots of gaslighting by management and HR Management go to uncomfortable lengths to cover up the truth about situations that could be harmful to them if found out about; dismissing employees for speaking up, etc. by whatever means they can I truly don’t understand how this company is even able to carry on the way they have been, especially in such difficult times. They do not care about their employees in the slightest, and for some reason think that inappropriate behaviour of all kinds should be allowed to continue without any repercussions

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Mercer Response
5y
Dear Former Colleague, I am very sorry to read that your experience with Mercer was so different to what we aim to achieve. Given the nature of your concerns, I would very much like to understand and learn from your experience. Please do let me know if you would be prepared to have a conversation in confidence. Many thanks, Teresa Beach, HR Director

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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