Cobbler's Children Have No Shoes; An HR company that violates its own advice to clients - Senior Account Executive Mercer Employee Review

2.0
Aug 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Some of the people are fabulous to work with. Clients are interesting. Many in the delivery team are awesome.

Cons

OLD school. As an HR consulting company they do not follow their own recommendations to clients. Policies/system implementations are based on minimum amount required. Business systems and processes are archaic. Complex organization and subsidiary structure which is irrelevant in 2020. "different is wrong" Political performance reviews that are not based on true metrics. Some of the senior leaders are bullies - Especially the women. People are leaving in droves due to poor management. People of color and women had left at higher rates than white men, which is interesting considering many of the senior leaders are women.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment and leadership. Learned a lot.

Cons

A bit understaffed but improving.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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